Guest Service Associate

Job Summary: The Food & Beverage Service Guest Service Agent (GSA) is responsible for providing exceptional service to guests in various food and beverage outlets within the establishment. They are tasked with ensuring guest satisfaction, maintaining high standards of quality and cleanliness, and promoting a positive dining experience. The GSA will also...

Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services... Qualification: Degree/Diploma in HospitalIty Management **Job Type**: Contractual / Temporary **Salary**: ₹10,000.00 per month Schedule: - Rotational shift

**Key Responsibilities**: - Greet and welcome guests upon arrival with a friendly demeanor. - Assist guests with inquiries, reservations, and special requests. - Maintain a high level of customer service and satisfaction. - Handle guest complaints and feedback professionally and promptly. - Organize and coordinate guest events and activities. - Stay updated...

We are looking for a female **Guest Relations Executive (GRE)** who is passionate about hospitality, fluent in English, and excels in handling guest interactions with warmth, professionalism, and care. Job Summary: - Greet and welcome guests with a friendly and professional demeanor. - Handle guest check-ins, check-outs, and special requests efficiently. -...

2 year Experience in Hotel and tourism Industry Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport...

Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services - eview arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area...

The Guest Relations Manager is responsible for ensuring an exceptional guest experience by providing personalized services, addressing guest concerns promptly, and maintaining the highest standards of hospitality. This role requires a proactive, charismatic, and detail-oriented professional who thrives in a luxury hospitality environment. **Key...

**Job Summary**: The Hotel Front Office Executive is responsible for providing exceptional guest service, managing front desk operations, and ensuring guest satisfaction throughout their stay. This role involves welcoming guests, handling reservations, managing check-ins and check-outs, and addressing guest inquiries and concerns promptly and...

Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivalsand departures. - Coordinatingand multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

**Job Title**: Reservation Associate **Location**: Central Reservation Office - Vythiri, Wayanad **Properties Covered**: Flora Vythiri Resort (Wayanad) & Flora Misty Falls (Athirappilly) **About the Role**: **Key Responsibilities**: - Maintain the reservation system with updated rates, validity dates, availability status, and guest messages. - Review daily...