Agm/gm - Revenues & Growth

**AGM/GM - Revenues & Growth**

**Let's talk spine - because most of India doesn't.**

When surgery was the only mainstream solution to back pain, we emerged with a simple, revolutionary idea**:non-surgical recovery should be the first option, not the last resort.**

Over the last few years, we've developed the **most advanced and proven platform for musculoskeletal disease with unparalleled proprietary medical, tech, and AI capabilities.** We've built India's only spine-focused medical system, combining the expertise of **250+ specialists with cutting
- edge AI tools like Doctor QI, our proprietary diagnostic engine.** With 22 clinics across major cities, we've transformed spine care, achieving remarkable results:

- Consulted over **2.5 lakh patients.**:

- Prevented **15,000+ unnecessary spine surgeries.**:

- Achieved a **95% recovery rate** - among the best in the world.

Our mission is clear**:to redefine musculoskeletal care by blending clinical excellence, intelligent systems, and strong operational discipline. We are now poised for rapid expansion in both India and globally, and are looking at a 10X growth year on year.**

**About the Role**:
We are seeking a highly experienced and strategic **AGM/GM - Revenue & Growth** to join our leadership team. This pivotal role will be responsible for driving significant revenue growth by meticulously overseeing all revenue funnels and their associated sub-metrics. You'll optimize our multi-channel go-to-market strategy and ensure robust revenue operations across our physical clinics, virtual care platform, and ergonomic product sales.

This involves close collaboration with all stakeholders from lead generation through to final conversion. You will report to the Head - Revenue & Marketing and be based in Kurla, Mumbai, with an approximately 25-30% travel for clinic visits and business development.

**What You'll Own**:
**1. Revenue Driving & Growth Strategy**
- Own and optimize the end-to-end revenue funnel, from initial lead generation to final customer conversion.
- Develop and lead the execution of comprehensive revenue strategies for clinical services and product sales, leveraging data and market insights.
- Monitor, analyze, and drive revenue performance improvements across our 22 clinic locations and virtual care platform.
- Identify and implement new revenue streams and optimization initiatives to maximize top-line growth.

**2. Sales Excellence**
- Oversee the entire sales lifecycle, from lead generation and qualification to deal closure and account management.
- Develop and implement effective sales methodologies, processes, and training programs.
- Set ambitious sales targets and ensure their achievement through effective pipeline management and forecasting.
- Build and maintain strong relationships with key clients and partners.
- Identify and implement sales technology solutions (CRM, sales enablement tools) to optimize efficiency and effectiveness.

**3. Business Development & Growth Initiatives**
- Drive significant revenue growth through the identification, negotiation, and execution of strategic partnerships and channel expansion.
- Develop and optimize dynamic pricing strategies for clinical services, virtual consultations, and ergonomic products.
- Identify and capitalize on market opportunities for geographic and service line expansion.
- Lead cross-functional initiatives aimed at substantially improving revenue per patient/customer.

**4. Advanced Analytics & Performance Reporting**
- Design, create, and maintain sophisticated revenue dashboards and comprehensive KPI tracking systems.
- Conduct in-depth revenue analysis, develop accurate forecasts, and provide actionable insights to inform strategic decisions.
- Prepare compelling monthly/quarterly revenue reports and presentations for the leadership team.
- Analyze customer acquisition costs, lifetime value, and retention metrics to drive profitability.
- Deeply analyze all funnel metrics (e.g., lead-to-MQL, MQL-to-SQL, SQL-to-Opportunity, Opportunity-to-FC) to identify bottlenecks and opportunities.

**5. Cross-Functional Collaboration & Operational Excellence**
- Work in close partnership with all stakeholders, including Marketing (for lead generation), Product, Operations, and Clinical teams, to ensure seamless flow and optimization across all revenue funnels.
- Build, lead, and mentor a high-performing team of revenue operations professionals (1-2 direct reports, with potential for team expansion).
- Establish and champion best-in-class revenue processes, standard operating procedures, and operational efficiencies.

**What We're Looking For**:
**Experience**
- 5-10 years of progressive, hands-on experience in revenue generation, and growth leadership roles, preferably within high-growth B2C service industries, B2C businesses, or healthcare.
- Proven track record of consistently driving substantial revenue growth and achieving aggressive targets in complex, fast-paced environments, wi