Process Associate

1 week ago

Kolkata West Bengal, India Wipro Limited Full time

Kolkata, India
- DOP
- 3041885

**Job Description**:
**S No.**

**Details**

**Description**

1JD for CHC SnoNIGHT SHIFT ONLY2DomainCustomer Service- 3CategoryVoice4Level1A -Associate level5Educational QualificationGraduate / HSC6Experience- Worked in service Industry
- Experience of 6 months and above desirable.
- Experience in call center will be an advantage.

7SalaryFor fresher: 170000(CTC).8Communication Skill required- Voice Clarity
- Accent Neutrality
- Fluency in English
- Grammar
- 9Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)- Knowledge of basic computer operations
- Willingness to rotate shifts, as needed
- Courteous with strong customer service orientation.
- Dependable with attention to detail.
- Good listening and speaking skills.
- Willingness to learn.
- Good sales skills.

10Client mandated test (Contractual)- Reference Check (PI)
- Culture Fitment Check (PI)
- Stability Check (PI)
- Correspondence and document management

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

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