Process Associate

24 hours ago

Kolkata West Bengal, India Wipro Limited Full time

Job Description for UHG CS - A4ME - CHAT

Function : Operations

Job : Associate - A4ME- Chat

Location : Kolkata, West Bengal

Reporting to : Team Leader, United Health Group

1) Any undergraduate, graduate, post graduate, diploma or equivalent
2) Very Good written communication skills
3) Previous experience in the health care processing/chat process is preferred.
4) Experience of 1-2 years if not fresher willing to work with all parameters.
5) Age between 18 yrs - 45 yrs.
6) Residing in transport boundaries.
7) Willing to work in night shifts a& late evening shifts.
- Good to Have:Call Center/Chat Experience.

Critical Skills Required:
a. Typing speed >= 30 wpm
b. Basic computer knowledge with proficiency in keyboard skills especially with numbers
c. Ability to use the phone system.
e. Knowledge of Products
f. Knowledge of Procedures
g. Familiarity with the computer basics.
h. Good logical and analytical skills

Mandatory Skills: Inbound and Outbound Chat.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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