Food and Beverage

Summary

**Operational**
- Ensures that three quotations have been obtained for all items purchased.
- Ensures thorough understanding of the SCALA system (Materials Management System).
- Monitors and ensures that Purchasing obtains up-to-date and accurate quotations.
- Ensures that accurate par levels are established and ordering is done in accordance with the set par and no alterations are to be made to the purchase orders unless approved.
- Participates in formal negotiations for annual or large contracts involving inventory items.
- Ensures that all goods delivered by suppliers are channelled to the Receiving Department.
- Ensures all scales are working properly.
- Ensures that all goods are not left unattended.
- Ensures that all invoices are stamped and signed by the Materials clerk. All direct purchased items should also be signed by the outlet manager.
- Spot checks to ensure that goods are received as per specifications.
- Ensures all goods and items are received according to delivery schedule, properly checked on quality and are documented according to the related policies and procedures.
- Ensures all liquor bottles are stuck and stamped with the appropriate control labels.
- Audits monthly stock take and prepares stock reconciliation for all stockrooms.
- Prepares daily food and beverage actual/ potential cost report.
- Ensures that all monthly inventories purchased are in balance with the accounts payable.
- Prepares month-end cost audit report, which includes reconciliation of all storerooms.
- Ensures that all policies and procedures are being followed. Counts cash on hand, inspects notes receivable and payable, negotiable.
- Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
- Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
- Maintains positive guest and colleague interactions with good working relationships.

**Administration**
- Maintains files for all pertinent cost audit Operating Equipment and FF&E records.

**Financial**
- Understands thoroughly Hyatt International objectives in Cost Audit as to provide an effective auditing system for the activities of the Materials Management division.
- Provides summary reports of the costs required by the Accounting and Control division to prepare daily and monthly reports.
- Provides Heads of Departments with the cost figures necessary for them to operate their individual profit centre profitably.
- Ensures accurate data input by operation level personnel.
- Audits back-of-house functions; namely, materials management and the commissary kitchen.
- Audits the day-to-day operation of all food and beverage outlets.
- Fully conversant with operation of the Materials Department, i.e. receiving, purchasing, issuing, storing and commissary kitchen.
- Fully familiar with internal control procedures.
- Ensures that all purchase requests, other than inventory items, are approved by the General Manager and Director of Finance.
- Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

**People**
- Develops Accounting Clerk to work following the operational, financial, administrative philosophies.
- Through hands-on management, supervises closely all Accounting Clerk in the performance of their duties in accordance with policies and procedures and applicable laws.
- Delegates appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained.
- Develops and assists with training activities focused on improving skills and knowledge.
- Monitors employees’ morale and provides mechanisms for performance feedback and development.
- Assists to conduct annual Performance Development Discussions with employees if required and supports them in their professional development goals.
- Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
- Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.
- Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

**Other duties**
- Attends and contributes to all training sessions and meetings as required.
- Is knowledgeable in statutory legislation in taxes, employee and industrial relations.
- Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
- Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organisations.
- Reads the hotel's Employee Handbook and have an understanding of and adhere