Tl Transport-bpo

2 weeks ago

Noida Uttar Pradesh, India XpressEdu Full time

**Job Summary**:
**Key Responsibilities:1. Transport Operations Management**
- Manage end-to-end transport operations for BPO shifts (day/night/mid).
- Prepare daily rosters, route plans, and ensure optimal vehicle utilization.
- Monitor real-time transport movement using GPS and routing software.

**2. Team Leadership**
- Supervise and lead the transport support staff including coordinators, transport executives, and call desk agents.
- Allocate tasks, monitor performance, and provide training as required.
- Ensure all shift handovers are smooth with proper documentation.

**3. Vendor Coordination**
- Coordinate with external transport vendors for vehicle availability, service quality, and SLAs.
- Ensure drivers are trained on safety, etiquette, and company protocols.
- Track vehicle maintenance, documentation, and compliance.

**4. Employee Transport Experience**
- Address and resolve employee transport-related issues and escalations promptly.
- Ensure safety protocols are followed, including security guards in vehicles (for night shifts).
- Monitor feedback from employees and continuously improve service quality.

**5. Compliance & Reporting**
- Maintain transport records, attendance, MIS reports, and route logs.
- Ensure adherence to compliance standards, including RTO regulations and internal safety norms.
- Conduct periodic audits of routes, vendors, and staff performance.

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹65,000.00 per month

Work Location: In person

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