Bpo Tl/am/om

17 hours ago

Lucknow Uttar Pradesh, India woodrock infotech pvt ltd Full time

**Company Description**

Woodrock Infotech Private Limited, located in Lucknow, is a consulting company that specializes in helping businesses scale their tech teams and improve marketing and customer service operations. Our dedicated team is committed to assisting companies in achieving growth and success.

**Role Description**

This is a full-time on-site role for an Operations Manager at Woodrock Infotech Private Limited in Lucknow. The Operations Manager will be responsible for overseeing day-to-day operations, managing team members, optimizing processes, and ensuring efficiency and productivity within the organization.

**Qualifications**
- Experience in operations management, team leadership, and process optimization in BPO only.
- Knowledge of marketing and customer service strategies
- Excellent problem-solving and decision-making skills
- Strong organizational and time management abilities
- Effective communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Bachelor’s degree in any related field
- Experience in the tech industry is a plus

**Job Types**: Full-time, Part-time

Expected hours: 50 per week

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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