Trainer (Bpo Sector)

4 days ago

Kolkata, India Snow Planners And Builders Full time

**We are Hiring **

**Role**: Trainer (BPO Sector)

**Location**:Kolkata

**Qualification**: Graduate

**Experience**: 3 years

**Shift**: Rotational Shift

**ROLES AND RESPONSIBILITIES**:

- Ensure successful execution of training needs
- Measure program training effectiveness
- Send reports/MIS to the Operations team on the progress/pending status of activities
- Review content at regular intervals to ensure all updates are incorporated
- Participate in Internal & External Calibrations
- Manage Knowledge Check for New Hires & Production Staff
- Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.

**Knowledge, Skills and abilities-**
- Very Strong written and verbal communication skills (English)
- Customer/ Client Handling Skills
- Experience in any product/process/soft skill/up-skilling training

**For more details contact - Tajunnisha HR (6380723976)**

**Salary**: ₹32,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Teaching: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 6380723976

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