
Trainer (Bpo Sector)
6 days ago
**We are Hiring **
**Role**: Trainer (BPO Sector)
**Location**:Kolkata
**Qualification**: Graduate
**Experience**: 3 years
**Shift**: Rotational Shift
**ROLES AND RESPONSIBILITIES**:
- Ensure successful execution of training needs
- Measure program training effectiveness
- Send reports/MIS to the Operations team on the progress/pending status of activities
- Review content at regular intervals to ensure all updates are incorporated
- Participate in Internal & External Calibrations
- Manage Knowledge Check for New Hires & Production Staff
- Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.
**Knowledge, Skills and abilities-**
- Very Strong written and verbal communication skills (English)
- Customer/ Client Handling Skills
- Experience in any product/process/soft skill/up-skilling training
**For more details contact - Tajunnisha HR (6380723976)**
**Salary**: ₹32,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Teaching: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 6380723976
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