Customer Support/billing Executive

1 week ago


Hyderabad Telangana, India Bombay Tools Supplying Agency Private Limited Full time

**Key Responsibilities**:

- Provide estimated time of arrival (ETA) updates to customers and ensure timely communication.
- Follow up with vendors and ensure timely closure of Purchase Orders (POs).
- Offer post-sales support to customers, including addressing concerns and ensuring satisfaction.
- Convert incoming sales enquiries into confirmed purchase orders.
- Assist in vendor registration processes on a monthly basis.
- Generate and process Sales Orders (SOs), Delivery Challans (DCs), and Invoices.
- Conduct regular follow-ups with customers to ensure timely order execution and service feedback.
- Ensure timely and accurate documentation and communication using Zoho CRM and internal systems.

**Requirements**:

- Experience with Tally software must
- Good communication skills
- Basic understanding of accounts and billing process
- Minimum 1-2 years of relevant work experience

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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