Offshore and Customer Support Executive

4 days ago

Coimbatore Tamil Nadu, India TrueLedge Full time

**OFFSHORE AND CUSTOMER SUPPORT EXECUTIVE (IT COMPANY)**

We are looking for **OFFSHORE AND CUSTOMER SUPPORT EXECUTIVE for Software Development Company in COIMBATORE office.** The responsibilities shouldered would be technical, commercial and administrative in nature, including:
**Designation: OFFSHORE AND CUSTOMER SUPPORT EXECUTIVE**

**Qualification**: Any UG / PG Degree / Engineering Graduates

**Experience**: 1 to 3 Years of work experience

**Job Location**: Coimbatore (Saravanampatti)

**Job Type**:Full Time | Day Shift | Permanent Job

**Working Time**: Time: 9:00am to 6:00pm | Flexible Schedule / Sat & Sun - Week Off
- **Conduct outbound calls to prospective customers, using your persuasive skills to promote our products and services effectively.**:

- **Identify and qualify sales leads, capture essential customer information and assess their needs to tailor appropriate solutions.**:

- **Engage with potential customers in a professional and persuasive manner, clearly articulating the features, advantages and benefits of our offerings.**:

- **Follow up on leads and maintain regular communication with potential customers to build relationships and increase the likelihood of sales conversions.**:

- **Close sales deals by overcoming objections, negotiating terms and securing customer commitment.**:

- Maintain accurate and up-to-date records of customer interactions, ensuring proper documentation and follow-up actions.
- Collaborate with the sales team to provide qualified leads and relevant information for an effective follow-up.
- Memorise scripts and customise them for the clients as per the situation while tele calling
- Research market trends and identify customer needs, pain points, and buying objections
- Strong communication and interpersonal skills
- Ability to understand and articulate complex products / services
- Results-driven with a track record of meeting or exceeding sales targets
- Self-motivated and able to work independently

**Job Types**: Full-time, Permanent

Pay: ₹180,000.00 - ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9489357211

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