IT Sme

**The Role**:
If you have a passion for the Trading & Supply space in Information & Digital Technology, then here’s a great opportunity to contribute towards the energy transition as part of one of the largest trading companies in the energy industry.

**Where you fit in**

You will be part of a team which has deep expertise and experience within specific Trading & Supply business or technical domains. You will usually spend a good amount of time (at least a couple of years) in a specific area - for instance Gas Trading, or Risk Reporting etc. - to establish yourself. You will understand the nuances of the business, systems and processes within the area and cultivate trusted partnerships with the stakeholders and colleagues in the area. Through this deep knowledge and experience, you as an SME will establish yourself as anchor in that space and then for a substantial period, continue to be part of that area contributing to all facets of IT from partnering with business stakeholders on shaping new ideas to consulting with our IT operations team to ensure stable operation in production systems.

**What’s the role?**

As an IT SME - Trading & Supply, you will touch the whole spectrum of IT delivery - identifying and defining the business needs of the users and stakeholders, guiding solution design to meet those business needs in line with both, business and IT, strategic roadmaps, ensuring seamless fit between processes, training, and solutions, protecting and exploiting value realization of product and information management investments, all in close alignment with the natural team (i.e. group of team members from different parts of Shell working on a common project/product delivery). You will also play a leadership role within the natural team through coaching, teaching and supporting other team members, participating in the delivery team leadership discussions, and for those coming with technical expertise, serving as the Tech Lead for the domain. Each SME is an active participant in delivery activities based on their capabilities and the product / portfolio team needs. You will report to the T&S SME Leads within the Software Engineering Capability Center.

Your further accountabilities include the following:

- Influencing, helping shape, and ensuring all delivery preserves or aligns to the portfolio / product roadmap and strategies.
- Developing and maintaining a strong domain expertise with deep process, data, and tools knowledge within the product portfolio.
- Creating a collaborative and learner mindset environment to spread business/technical knowledge across IDE & T&S natural teams.
- In association with the IT support organisation, ensuring the stability, integrity and performance of the operational environments and the realisation of identified improvement opportunities and requirements.
- Handing over knowledge to the IT support organization to enable supportability of operational environments
- Initiating and driving the execution of small enhancement activities.
- Building trusted partnerships across multiple stakeholders such as Business Interface Managers, business partners, suppliers, project/product team members, and the IT support organization.
- Providing consultancy and occasionally leading initiatives to support operations in security, incident/problem management, change management and other run and maintain activities.
- Partnering with Data and Solution Architects to ensure correct translation of specifications/design into high level design and technical specifications.
- Ensuring compliance of the T&S design with the principles of simplification and standardization.
- Supporting the development of Training Material.
- In some cases, play a lead role to manage delivery of enhancements and small projects.

You will also be expected to focus on a specific product or project where you will play both a key delivery and strategic role. You’ll thrive as the expert and go-to person in the area for many of the design, strategy and other ongoing activities and initiatives alluded to in the accountabilities list above.

**What we need from you**

We’re keen to hear from individuals who have existing experience within a trading, supply or logistics domain, who aspire to embed themselves in our team, grow into an SME as outlined above and contribute to the growth of Trading & Supply and Shell’s journey towards net zero.
- ** Trading & Supply Commercial Businesses**: trading crude oil, oil products and biofuels, chemicals, LNG, gas and power, and environmental products.
- ** Operational Support**: Commercial Operations (e.g., customer integration, customer portals), Distribution Operations (e.g., terminal operations, road transport), Shipping & Maritime (e.g., Ship Management, Maritime Standards).
- ** Trading & Supply Functional Partners** such as: Compliance, Risk, Finance, Contracts and Procurement.

Further requirements are as follows:

- Bachelor’s Degree in Computer Science or sim