E-commerce Associate

11 hours ago

Chennai Tamil Nadu, India ZORRRO DELIVERIES PRIVATE LIMITED Full time

**Job Description: E-commerce Associate**
**Position**: E-commerce Associate (Entry-Level)
**Location**: Chennai, Tamil Nadu
**Vacancies**: 10

**About Zorrro**
Zorrro is a leading hyper-local delivery service provider, redefining logistics and customer service in West Bengal. Since 2020, we have successfully completed over 180,000 orders and partnered with more than 200 corporate clients. As we grow, we are looking for motivated individuals to join our team and contribute to our success.

**Role Overview**
The **E-commerce Associate** is an entry-level role designed for individuals eager to gain hands-on experience across multiple functions within a fast-growing organization. You will contribute to **delivery partner acquisition**, **customer order management**, and **operations**, while also supporting sales and customer service teams. This role offers a unique opportunity to develop foundational skills in logistics, e-commerce, and business operations.

**Key Responsibilities**

**Delivery Partner Acquisition and Support**:

- Assist in recruiting and onboarding delivery partners for various business verticals.
- Support delivery partners by providing guidance on company policies and processes.
- Address queries and escalate concerns to ensure smooth operations.

**Customer Order Management**:

- Handle end-to-end management of customer orders, ensuring accuracy and timely delivery.
- Coordinate with internal teams and delivery partners to resolve order-related issues.
- Provide order updates and follow-ups to customers as required.

**Customer Service**:

- Respond to customer inquiries and resolve complaints with a professional demeanor.
- Maintain a record of customer interactions to improve service quality.
- Escalate unresolved issues to the appropriate teams for resolution.

**Operational Support**:

- Monitor daily operations and assist in ensuring smooth delivery execution.
- Provide hands-on support during peak hours or when additional resources are required.
- Identify operational inefficiencies and propose solutions for improvement.

**Sales Support**:

- Assist the sales team with lead generation and client follow-ups.
- Support client onboarding processes and maintain records of business interactions.
- Promote Zorrro’s services to potential clients as required.

**Who Should Apply?**
- **Education**: Bachelor’s degree or equivalent preferred; freshers are encouraged to apply.
- **Skills**:

- Strong communication and interpersonal skills.
- Basic proficiency in Microsoft Office/Google Workspace tools.
- Organizational and multitasking abilities.
- A positive attitude with a willingness to learn.
- **Experience**: No prior experience required; relevant internships or exposure to customer service/logistics is a plus.
- **Attributes**: Team player, adaptable, and proactive with a problem-solving mindset.

**What We Offer**
- Competitive entry-level salary with performance-based incentives.
- Comprehensive training to build your skills across multiple business areas.
- Growth opportunities within a rapidly expanding organization.
- A supportive and dynamic work environment.
- Hands-on experience in the logistics and e-commerce industry.

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

  • E-commerce Associate

    2 days ago

    Chennai, Tamil Nadu, India Aiwo Limited Full time

    Key Responsibilities: Manage product listings, images, content, pricing, and inventory across multiple marketplaces and the company website. Handling inventory & logistics for timely order dispatch and delivery. Oversee order processing and manage returns and exchanges efficiently. Customer Support: Respond to customer inquiries, address concerns, and...

  • E-commerce Associate

    10 hours ago

    Triplicane, Chennai, Tamil Nadu, India TalentRouters Full time

    **E-commerce executive** We’re seeking an experienced and talented e-commerce executive. If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company. **Objectives of this role** -...

  • E-commerce Executive

    2 days ago

    Kadambakkam, Chennai, Tamil Nadu, India NAGA LIMITED Full time

    Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use. - Assisting with decisions about promotions such as discounted offers and affordable bulk packages. - Ensuring that payment options and promotional tabs are configured correctly. -...

  • E-commerce Associate

    6 days ago

    Chintadripet, Chennai, Tamil Nadu, India Inbase Full time

    Excellent knowledge in Amazon & Flipkart - should be knowledgeable in other platforms also like snap Deal, Nyka, Tatacliq and others. - Should be able to Listing of products with Listing quality as per sites requirement - Knowledgeable in Inventory order processing, Advertising. Cataloging and strategies - should be able to handling reports to support...

  • E-commerce Associate

    1 week ago

    Chennai, Tamil Nadu, India UEIR ORGANIC FOODS Full time

    **Key Responsibilities**: **Order Management** - Process incoming online orders, ensuring accuracy and timeliness. - Monitor order statuses and troubleshoot any processing issues. - Verify order details such as product quantity, shipping addresses, and customer requirements. **Inventory Coordination** - Collaborate with the inventory team to check product...

  • Catalog Associate

    2 weeks ago

    Kattupakkam, Chennai, Tamil Nadu, India Dieselship Private Limited Full time

    **Job Title**: Catalog Associate for Product Listing **Location**: Kattupakkam, Chennai **Job Type**: Full-Time **Experience Level**: 1+ Years **Key Responsibilities**: - Create and publish individual product pages on our website or e-commerce platforms. - Write clear, persuasive, and engaging product descriptions tailored to our audience. - Upload,...

  • Catalog Associate

    1 week ago

    Chennai, India OJ Commerce Full time

    **POSITION : Associate - Catalog\** **Location: Chennai, India** **Experience : 1-3years** **About Us**: OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering...

  • Ecommerce Shipment Processing Associate

    2 days ago

    Kilpauk, Chennai, Tamil Nadu, India GALAXY INCORPORATION Full time

    Title: Ecommerce Shipment Processing Associate (English & Tamil Speaking) Location: [Kilpauk, chennai] Company Overview: Join our dynamic team at Galaxy Incorporation, a leading e-commerce platform dedicated to providing exceptional service to our customers. We're seeking a detail-oriented individual proficient in both English and Tamil languages to join...

  • Ds Sales Associate, Direct Sales

    2 weeks ago

    Chennai, Tamil Nadu, India ASCSPL - Tamilnadu Full time

    1+ years of sales experience - Bachelor's degree Direct sales - sales associate with 3+ years experience on e commerce/ FMCG / Lead Generation: Identify and qualify potential customers through research, networking, and outreach efforts. Customer Engagement: Directly interact with customers to understand their needs, present products or services, and provide...

  • Associate - Retail Process, Jp, Pricing

    6 days ago

    Chennai, Tamil Nadu, India ADCI - Tamil Nadu - A83 Full time

    Graduate in any discipline. - Ability to adhere to an SOP driven process and execute high judgement actions and accuracy as per defined SOPs. - Possesses excellent written and oral communication skills. - Fluent in written and spoken English. - Should be able to ‘dive deep’, identify the root cause of the issues, and work on potential solutions with team...