Customer Support

1 week ago

Kondapur Hyderabad Telangana, India Cracku Full time

**Job Summary**
We are seeking a proactive and organized Customer Support & Administrative Assistant to join our team. This role involves assisting customers with inquiries and providing general office support to ensure smooth daily operations.**Key Responsibilities**
**Customer Support**:

- Resolve customer issues, escalations, and follow up to ensure satisfaction
- Maintain accurate records of customer interactions and transactions
- Provide product/service information and troubleshoot basic problems
- Collect and relay customer feedback to relevant teams

**Administrative Support**:

- Organize and maintain electronic and paper filing systems
- Order office supplies and manage inventory

**Qualifications & Skills**
- Graduation
- Basic verbal and written communication skills
- Strong organization, time-management, and multitasking abilities
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Friendly, patient, and customer-focused attitude
- Ability to work independently and collaboratively in a fast-paced environment

**Experience**: 0-1 year in customer service or administrative support
**Location**: On‑site (6‑day work week)
**Salary**: ₹20,000-₹25,000 per month

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person

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