
Customer Support
19 hours ago
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
**Requirements**:
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
**Requirements and skills**
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
**Salary**: ₹12,000.00 - ₹15,000.67 per month
Schedule:
- Day shift
Application Question(s):
- Do you know Hyderabad locations perfectly?
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
- Telugu (required)
-
Customer Support Executive
19 hours ago
Hyderabad, India Iksha Support Srevices Full timeWe have Immediate Job Openings with Iksha Support Services Hyderabad location for Customer Support (Semi - Inbound). Experience: 3- 5 years Job Location: Hyderabad Skill: Customer service skills **Job Description**: Job location : Hyderabad Experience range : Between 3 to 5 yrs Job Domain : Customer Support Executive (US Shift) Pay range : 3L to 5L per...
-
Customer Support Representative
5 days ago
Hyderabad, Telangana, India Decision Minds Full timeJob Information Date Opened - 04/17/2025 Industry - Technology Job Type - Full-time Work Experience - 2-5 City - Hyderabad State/Province - Andra Pradesh Country - India Zip/Postal Code - 500081 **Key responsibilities and expected 'output'**:ServiceNow is seeking a motivated Customer Support Representative to join its Customer Support team. You will...
-
International Customer Support
19 hours ago
Hyderabad, Telangana, India Tech Mahindra Full time**Job Title: Customer Support Voice (Prepaid Voice)** **Job Location**: Hitech City **Job Type**: Full-time **Shift Timing**: 24/7 (Rotational, Night, and Graveyard shifts, 5 days a week) **Roles and Responsibilities**: - Actively listen to customers’ concerns and handle complaints professionally. - Provide clear and detailed explanations regarding...
-
Customer Support
4 days ago
Hyderabad, Telangana, India TriaRight Solutions LLP Full timeAre you ready to kickstart or grow your career in the BPO industry? Join **Placementree - Expert Hiring & HR Services** as a **Customer Support Executive** and be part of a dynamic team! **Role Details**: Language: English & Telugu (mandatory) Qualification: Minimum 12th Pass to Graduation **Shift: Day Shift (No Night Shifts!)** **Salary: ₹15,000/month +...
-
Customer Support Executive
7 days ago
Hyderabad, Telangana, India III Consulting Pvt. Ltd. Full time**Customer Support Executive (1 - 3 Years)** **Who We Are Looking For** A highly enthusiastic team member who believes the only way to build a sustainable brand is to have the customer at the centre of its universe. Ideally, we are looking for someone with excellent communication skills, knowledge in customer service practices and a passion for delighting...
-
Customer Support Executive
7 days ago
Hyderabad, Telangana, India Innovapptive Full time**Job Title**: Customer Support Executive **Location**: Hyderabad, India On-site **Department**: Customer Experience **Reports To**: Manager - Customer Support **Employment Type**: Full-Time **About Innovapptive** Innovapptive is a global leader in intelligent connected worker solutions, delivering next-generation mobile and web apps for field operations,...
-
Customer Support Advisor
7 days ago
Hyderabad, Telangana, India Flutter Entertainment Full time**The Role: Customer Support Advisor** Want to be part of a market-leading Customer Support Team in Hyderabad, India? If this sounds like you, then we have the perfect opportunity for you. As a Customer Support Advisor, you'll get the opportunity to work with a dynamic and forward-thinking team, supported by managers that will help your career growth. - A...
-
Customer Support Representative
6 days ago
Hyderabad, Telangana, India Pert Infoconsulting Pvt Ltd Full time**Job Title**: Customer Support - Technical (IoT Home Automation) **Experience**: 3+ Years **Location**: Pert Smart Home Automation **Department**: Customer Support / Technical Services **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Troubleshoot technical issues remotely and guide customers through step-by-step solutions. -...
-
Customer Support Representative
4 days ago
Hyderabad, Telangana, India ServiceNow Full time**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
-
Customer Support Executive
4 days ago
Hyderabad, Telangana, India SAGAR SOLUTION Full timehiring for Customer Support Executive Experience : 6 months & above any customer support with excellent communication Salary: 2.4 lpa - 2.7 lpa Working Days : 5 days (2 Rotational Week off) Shifts: Morning/Evening Education: Any Graduation Languages Required: Excellent communication in English & Hindi Post Ops Selection : Versant test ( should get score of...