Customer Care Executive

4 days ago


Remote, India ExclusiveLane Full time

1. Will solely be responsible for leading the complete customer experience at ExclusiveLane.

3. Strategizing & implementing the processes with different departments to enhance the customer experience.

4. Taking customer feedbacks post sales & escalating the relevant feedback to the concerned teams.

5. Regular follow-ups with the customers for any pending issue, delayed dispatch of the product or delayed delivery.

6. Weekly report generation & compilation of the customer queries with suggested improvements.

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Weekend availability

Application Question(s):

- Are you responsible for handling all the customer queries?
- 4.Are you responsible to take customer feedbacks ?
- what's your current location?
- What's your Notice Period?
- What's your current Salary?
- what's your Salary expectation ?
- Are you responsible to take regular follow-ups with the customers?
- what is your percentage in 10th and from which board?
- what is your percentage in 12th and from which board?

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: Remote

**Speak with the employer**
+91 8109134380



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