Looking for Telecaller Executive

1 week ago

Medavakkam Chennai Tamil Nadu, India Intellion Technologies Pvt Ltd Full time

**Job Title**: Female Telecaller Executive

**Key Responsibilities**:

- Make outbound calls to customers and prospects to promote services or collect information.
- Handle inbound calls, address inquiries, and provide accurate information.
- Ensure high-quality communication and maintain a positive attitude during customer interactions.
- Update customer details and maintain accurate records in the system.
- Handle objections and resolve issues in a timely and professional manner.
- Achieve daily/weekly/monthly call and sales targets as set by the team leader.
- Assist in customer feedback collection and survey activities.

**Required Skills and Qualifications**:

- Minimum 1 year of experience in telecalling or customer service.
- Excellent verbal and written communication skills in English.
- Good listening skills and a professional phone manner.
- Strong interpersonal skills and a customer-centric approach.
- Ability to work independently and in a team environment.
- Basic knowledge of computer systems and MS Office.

**Preferred Qualifications**:

- Prior experience in the relevant industry is a plus.
- A proactive and solution-oriented attitude.

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- telecaller: 2 years (required)
- total work: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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