
Operations Executive
2 weeks ago
**Job Title**: Backend Operation Executive - Product Training, Customer Support & Health Camp Coordination
**Location**: Delhi
**Job Type**: Full-Time
**Job Summary**:
**Key Responsibilities**:
**Product Training**:
- Provide in-depth product training to internal teams, channel partners and customers.
- Conduct onboarding sessions and demo presentations for healthcare OPD plans and services.
- Create training materials, FAQs, and support documentation to ensure consistent messaging.
**Customer Service & Support**:
- Resolve customer queries related to OPD plans, health packages, and general usage.
- Handle post-sale service issues and ensure customer satisfaction through timely follow-ups.
**Health Camp & Partner Coordination**:
- Plan, coordinate, and execute **health camps** with partner, doctors, and hospitals.
- Ensure proper branding, logistics, and execution of camps in alignment with marketing and sales goals.
- Maintain relationships with healthcare providers and ensure smooth collaboration.
**Key Requirements**:
- Bachelor’s degree or related field.
- 1-2 years of experience in healthcare services, wellness coordination, or customer support.
- Strong communication, presentation, and problem-solving skills.
- Ability to travel locally for health camps, training sessions, and partner meetings.
- Comfortable with CRM tools, MS Office, and digital communication platforms.
**How to Apply**:
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
Expected Start Date: 01/08/2025
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