Customer Service Representative
5 days ago
looking for immidate joiner
- Listen to customers’ concerns, issues and questions regarding there order shipment trackment related issue.
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions
**Skills and Qualifications**
Some of the key skills for a customer service representative are:
- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Familiar with the software used to connect with customers and gather their information
- Knowledge of applicable products and markets
**Salary**: ₹300,000.00 - ₹480,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service (required)
- total work (required)
**Language**:
- English (required)
- Hindi (preferred)
**Speak with the employer**
+91 7987784467
- Health insurance
-
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