Client Service Executive

6 days ago

Valiyavila Thiruvananthapuram Kerala, India Ecorgy Solutions Full time

**About Ecorgy Solutions**

Ecorgy Solutions is a rapidly growing healthcare organization based in Trivandrum, India, supporting clients in California, USA. Our mission is to enhance the quality and efficiency of home health services by delivering high-impact administrative and clinical support. We serve as a critical link between healthcare providers and operations, ensuring compliance, accuracy, and patient satisfaction.

**Role Overview**:
In this role, you will be the primary point of contact for patients in the United States, handling calls in a professional and empathetic manner. This voice-based role is crucial in ensuring a high level of patient satisfaction by addressing inquiries related to healthcare services, appointments, and support. You will be responsible for building trust with patients, maintaining accurate records, and collaborating with internal teams to resolve issues efficiently. The role requires strong communication skills, customer focus, and the ability to thrive in a fast-paced, night-shift environment.

**Key Responsibilities**:

- Act as the first point of contact for patients, handling inbound and outbound voice calls related to healthcare services.
- Communicate with professionalism, empathy, and clarity to address patient queries and concerns.
- Provide accurate information regarding appointments, medical services, and follow-up procedures.
- Build strong relationships with patients by actively listening and offering effective solutions.
- Coordinate with internal teams to ensure prompt follow-up and resolution of patient concerns.
- Log all interactions and updates accurately in the healthcare system.
- Consistently meet or exceed service quality standards and performance benchmarks.

**Qualifications**:

- Any graduate degree.
- 1 to 10 years of experience in an international voice process, preferably in healthcare process.
- Excellent English communication skills.
- Good computer skills (MS Excel, Word, Typing Speed)
- Willing to work in regular night shifts (9:30PM to 6:30AM) from our Trivandrum office (Ellipode location).
- Immediate joiners preferred.

**Why Join Ecorgy Solutions?**

At Ecorgy Solutions, we believe that our people are our greatest strength. As a valued team member, you will have access to:

- Provident Fund (EPF), ESI or Group Mediclaim coverage after six months and Gratuity.
- Performance based rewards and recognition
- Structured training and professional development programs
- Internal mentorship and leadership grooming initiatives
- Participation in company-sponsored wellness, cultural, and sporting activities
- Opportunities for career growth and long-term advancement

Call/Whatsapp : 90611 61927

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- Are you located in Trivandrum or nearby districts?
- We’re looking to fill this role urgently. Would you be able to start immediately? If not, please mention the number of days you would need to join.
- Are you willing to work from our office in Elippode, Trivandrum, from 9:30 PM to 6:30 AM, Monday to Friday?
- How many years experience you have in handling international(US/UK/Australian) customers?

Work Location: In person

Application Deadline: 31/07/2025

  • Client Service Mba

    1 week ago

    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Seeking Dynamic Client Service Executives to spearhead Our Healthcare Revolution!**_ **Role Overview**: As our Client Service Executive, you’ll be the cornerstone of our patient care team. You’ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your...

  • Client Service Associate

    50 minutes ago

    Thiruvananthapuram, Kerala, India Core Institute of Technology, Thiruvananthapuram Full time

    A Client Service Associate (CSA) in a marketing company plays a crucial role in building and maintaining positive relationships with clients. They act as the primary point of contact, ensuring the client's needs are met and their satisfaction is prioritized throughout the marketing campaign. **Client Communication and Relationship Management**: **Marketing...

  • Client Service Executive

    4 weeks ago

    Thiruvananthapuram, India CONNECTING 2 WORK Full time

    Job Description Fresher can apply The client services executive guides the campaign-building process. From client communications and work flow to budgets and billing. He needs to ensure client service requirements are met. He is the bridge between the agency and the client . He will need to brief the creative & media team and work with them to plan...

  • Need Client Servicing Executive

    1 week ago

    Thiruvananthapuram, India One Idea Full time

    Need client servicing executive An experienced client servicing executive is wanted for an advertising, Branding, and designing company. Freshers can also apply. Send your resume now **Job Types**: Full-time, Regular / Permanent, Fresher, Internship **Salary**: ₹9,073.00 - ₹31,047.00 per month Schedule: - Fixed shift **Education**: - Bachelor's...

  • Client Servicing Executive

    1 week ago

    Vellayambalam, Thiruvananthapuram, Kerala, India Nair Systems Full time ₹ 1,20,000 - ₹ 3,80,000 per year

    We're seeking a highly motivated and results-driven Customer Service Specialist to join our IT staffing and recruiting team. The successful candidate will be responsible for generating new business leads, building relationships with customers, and driving sales growth by providing top IT talent to clients.Key Responsibilities:Prospecting and lead generation:...

  • Client Servicing Executive

    6 days ago

    Kochi, Kerala, India Six Dots - 360° Advertising Solutions Full time

    _**Company Description**_ Six Dots Ads is a 360° Advertising Solutions agency located in Kochi. Our services include best creative solutions in Brand Strategy, Brand creation, Brand identity, Graphic Design, Content Writing, Film Production, Photography, Packaging, Digital Marketing, Website Development, Event and Social PR. - **Role Description**_ We are...

  • Client Servicing Executive

    6 days ago

    Calicut, Kerala, India World Happiness Code Full time

    The Client Service Executive will play a crucial role in managing and nurturing relationships with our clients. This position requires excellent communication skills, a strong understanding of the advertising industry, and a passion for delivering exceptional client service. **Key Responsibilities** - **Client Relationship Management**: - Develop and...

  • Client Servicing Executive

    2 weeks ago

    Kadavanthara, Kochi, Kerala, India Blue Buddha Full time

    Job description **Company Description** Welcome to Blue Buddha, an ever-evolving advertising agency based in Thrissur. We integrate the power of creative problem-solving with storytelling, art, and technology to provide innovative solutions for businesses worldwide. Our work combines traditional and contemporary advertising practices to create heartfelt...

  • Client Service Executive

    7 days ago

    Calicut, Kerala, India Jelitta Publicity Full time

    An established and reputed Advertising Agency is looking for a competent Client Service Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base. Experience : 1 to 2 years in marketing/client servicing, preferably in an advertising firm. **Job...

  • Client Service Executive

    56 minutes ago

    Ernakulam District, Kerala, India ZEAK US Full time

    Position: Client Service Executive Reporting Manager: HR & Admin **Overview**: As a Client Service Executive, your primary role will be to ensure exceptional service delivery and client satisfaction. You will act as the main point of contact for clients, addressing their inquiries, resolving issues, and fostering positive relationships. This position...