Customer Support Executive

5 days ago

Choolaimedu Chennai Tamil Nadu, India INIYAS Services Pvt Ltd Full time

INIYAS Ltd is looking for a Customer Support Executive to assist our customers with technical problems when using our products and services.

Key Responsibilities:
Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Communicating with customers through various channels.

Responding promptly to customer inquiries.

Ensure customer satisfaction and provide professional customer support.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Monitor customer complaints on social media and reach out to provide assistance

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams.

Update our internal databases with information about technical issues and useful discussions with customers

Successful applicant requirements:
Excellent communication and problem-solving skills

Prior experience as a Customer Support Executive

Experience using remote support tools

Friendly, Patient, Able to Work in a Fast-Paced Environment

Ability to stay calm when customers are stressed or upset.

Multi-tasking abilities

Why INIYAS
- You can work with a young and dynamic team.
- We offer continuous training for your development
- You get to work in a multinational environment.
- Our office is expanding, meaning you have an incredible opportunity to make an impact at a time of rapid growth.
- Competitive package

Experience: 2 years' experience as a customer support executive or similar role related experience, preferably in IT

Must have very good fluency in English and should be able to handle UK customers

Industry: Information Technology & Services

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Rotational shift
- Weekend availability

Ability to commute/relocate:

- Choolaimedu, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Current CTC?
- Expected CTC?
- Notice, if any?

**Experience**:

- Customer Support Executive: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • Customer support executive

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer Care Executive

    5 days ago

    Choolaimedu, Chennai, Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time

    **Job Title: Customer Care Executives** **Location**: Choolaimedu, Chennai **Department**: Service Department **Employment Type**: Full-time **Gender**:Female **Company Description** Aacsys Engineers specializes in marketing, sales, and servicing of air conditioning and refrigeration equipment. With over 20 years of experience, our team provides...

  • Customer support

    3 weeks ago

    Chennai, India Insight Customer Call Solutions Ltd Full time

    *Job Title:* Voice Process Executive *Company:* ICCS (for Netmeds) *Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor *Job Description:* We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via...

  • Customer support

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer Care Executive

    2 weeks ago

    Choolaimedu, Chennai, Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Customer Care ExecutivesLocation: Choolaimedu, ChennaiDepartment: Service DepartmentEmployment Type: Full-timeGender: FemaleCompany DescriptionAacsys Engineers specializes in marketing, sales, and servicing of air conditioning and refrigeration equipment. With over 20 years of experience, our team provides comprehensive HVAC solutions from design...

  • Customer Support Executive

    5 days ago

    Choolaimedu, Chennai, Tamil Nadu, India BANK ZONE PVT LTD Full time

    Urgent Requirements looking for Banking process Mostly preferable: FEMALE Age Limit: 18 to 40 Looking for Immediate joiners No Target& No pressure salary + Attractive incentives For Further information Contact Nancy HR : 9444970224 **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month **Education**: -...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Customer Support** **Experience - 1 to 3 years** **Work Location - Chennai** **Work timings: UK Shift timings** **Company Description** Fusion Innovative is a technology solution provider that offers digital solutions to businesses. Our adaptable and powerful solutions cater to the current needs of businesses whilst unlocking future opportunities. We...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Customer Support** **Experience - 1 to 3 years** **Work Location - Chennai** **Work timings: UK Shift timings** **Company Description** Fusion Innovative is a technology solution provider that offers digital solutions to businesses. Our adaptable and powerful solutions cater to the current needs of businesses whilst unlocking future opportunities. We...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Auction Ghar Full time

    **We are hiring Customer support Executive(Handling international clients )** **Location: Chetpet** **salary :30k-35k** **Responsibilities** - Responding to customer inquiries and resolving problems in a professional and timely manner - Assisting customers with product information, ordering, billing, and account inquiries - Providing technical support for...