Front Office Executive

**JLL empowers you to shape a brighter way**.

**Front Office Executive**

**Corporate Solutions**

**What this job involves**:

- Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
- Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
- Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
- Ensure specific processes/manuals is followed
- Visitor admission is properly authorized
- Assisting with special needs for visitors with disabilities.
- Ensuring basic cleanliness of lobby, lifts and public area.
- Ensure the laptop details are scanned and check for Govt. ID’s.
- Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
- Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
- Client safety and security protocols are followed
- Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
- Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
- Giving daily handover of tasks completed and pending
- Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
- Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
- Handling cash and maintaining the VMS register.
- Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
- Following up with teams to ensure approvals are in place for all upcoming visits
- Updating the agenda of Client visit at Innovation Hub.
- Checking the Client welcome screen and getting it updated by IT team.
- Coordinating with HK for proper cleaning and maintenance e of lobby.
- Checking that Client Elevator is well maintained operational all the time.

**A highly skilled professional**

You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

**A client service champ**

A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

**Location**:
On-site -Bengaluru, KA

**Scheduled Weekly Hours**:
48

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