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Executive - Warehouse Operations - Contract Logistics

3 weeks ago

Mumbai Maharashtra, India DP World Full time

Operations Management
- Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
- Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
- Need to plan required manpower in line with volume fluctuations.
- 150 plus staff needs to be handled independently with teamwork.
- Responsible for loss control of site.
- Need to analyze ops miss report and productivity.
- Need to ensure good hygiene of warehouse.
- Timely reply of customer queries.
- Not to compromise on safety of employees and premises.
- Timely escalations to Management on non-compliance.
- Timely revert on mail for any short/ excess shipments received.
- Plan for Improve productivity of the site.
- Layout wise manpower planning.
- Regional P & L management
- Ensure zero debits from customer.
- Avoid productivity loss in Ops to sustain margins.
- Ensure P & L in line within budget
Customer relationship Management
- Support in customer based on timely need.
- Resolving customer queries and sending reports timely.
- Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager