International Voice Process

2 weeks ago


Perungudi Chennai Tamil Nadu, India ACSASS Full time

**Job Title**: International Voice Process Executive - Insurance Billing (Night Shift)

**Location**: Greeta tech park perungudi industrial estate

**Job Type**: Full-time

**About Us**:Acsass, a leading outsourcing service provider, is seeking talented and enthusiastic individuals to join our team as International Voice Process Executives in Insurance Billing. We offer exceptional career growth opportunities, competitive compensation, and a dynamic work environment.

**Key Responsibilities**:

- Handle inbound/outbound calls from UK and US clients regarding insurance billing queries and concerns
- Provide exceptional customer service, resolving issues efficiently and effectively
- Pitch existing services to clients, upselling/cross-selling opportunities
- Build strong relationships with clients, ensuring customer satisfaction and loyalty
- Meet or exceed monthly targets and performance metrics
- Collaborate with internal teams to resolve complex customer issues
- Maintain accurate records of customer interactions using CRM software

**Work Schedule**:

- Night Shift: 8 PM - 4 AM (Indian Standard Time)
- Weekend Off (Saturday and Sunday)

**Benefits**:

- Competitive salary
- Dinner provided during night shift
- Weekend off (Saturday and Sunday)
- Opportunities for career growth and advancement
- Professional training and development programs
- Dynamic and supportive work environment

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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