Assessment Coordinator, Apac

2 weeks ago

Gurugram Haryana, India RICS Full time

**Key Achievements & Responsibilities**
- Ensure assessors, auditors and other involved members have the necessary information to deliver high-standard assessments
- Process assessment results with 100% accuracy
- Collating and analysing statistics post-assessment to uncover trends, issues and to support ongoing year on year tracking and forward planning
- Booking ad-hoc assessments, securing assessors and suitable assessment venues within budget
- Using negotiation skills to overcome mis-matches, backfill drop-outs/deferrals and ensure all planned assessments can take place
- Proactively identify and escalate issues of concern
- To acquire ‘expert’ knowledge of assessment delivery processes

**Experience Required**
- Experience of customer service and project management/coordination
- Excellent written and verbal communication skills
- Experience of business writing and professional telephone etiquette
- Ability to prioritise work to ensure team deadlines are met
- Experience of working towards unmoveable deadlines and under pressure
- Proficient in Microsoft packages
- Strong relationship building abilities with both internal and external stakeholders
- Experience of holding difficult conversations and achieving a positive outcome for all
- Able to deliver professional presentations
- Analytical skills with the ability to handle large data sets and process accurately in a logical and organised manner
- Problem solving and negotiation skills
- Able to self-manage and self-motivate

**Additional Information**
- Who Are We?
As a globally recognised professional body, everything we do is designed to effect positive change in the built and natural environments. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.
Our work with others provides a foundation for confident markets, pioneers better places to live and work and is a force for positive social impact. With over 134,000 highly qualified trainees and professionals, and offices in every significant financial market, we are ideally placed to influence policy and embed our standards within local marketplaces in order to protect consumers and businesses.
In doing so, we can innovate and progress the development of spaces and places so they are fit for future generations, in addition to the challenges faced in the present.

Please make sure you have the correct right to work in the country the role resides in.

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