Access Service Supervisor
4 days ago
Department/Unit:
Patient Engagement Center
Work Shift:
Day (United States of America)
The position is responsible for the daily oversight of the Pre-Service functions of the Patient Engagement Center - related to the appointment scheduling, eligibility verification, pre-registration, authorization and financial clearance needs for Practice and Hospital Services. Assuring smooth workflow and staff meeting the daily targets and expectations of timely scheduling and authorization/financial clearing meet our patients and provider expectations. Identify and escalates issues impeding ability to meet daily and weekly targets and expectations.
Will be cross-trained in all aspects and positions of The Patient Engagement Center.
Thank you for your interest in Albany Med
Please be aware for the safety and security of our colleagues and patients all new employees are required to successfully complete all applicable federal, State and institutionally mandated pre-employment screening requirements including:
- Relevant Background Check(s)
- Drug Screen
- PPD / Tuberculosis Test
- Reference Check
- Applicable vaccinations
Albany Med is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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