Global Services Administrator

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
- Analyst, Human Resource- Job ID: 35127
Job Level: PT2 Core
Job Location: Gurugram/ Bengaluru
Function: People & Culture

**Why we need this role**
- The purpose of the role is to work on assigned HR related processes from end to end ownership perspective. Ensure adherence to established SLA for different HR processes
- Ensure that HR processes assigned have up to date documentation and backup planning to

ensure least person based dependencies
- Be a responsible team member and contribute in the team’s growth

**What you will do**
- This role involves working on different HR processes from Hire to Retire which includes New Starter creation, Offer letter release, Transfer & Promotion, Salary Changes, Termination, Absences and Visa letters.
- Managing Global Background Verification for all Colt Employees and have hands on experience on Vendor Management
- Have complete end-to-end ownership as well as understanding on the processes assigned. The incumbent should have operational knowledge about the different HR processes and understand its criticality.
- Will be responsible for maintaining & updating of process documents such as work instructions, SOP, Process Flow maps etc.
- Actively listen to others to understand their perspective and ensure continuous understanding regardless of communication channel or audience.

**What we're looking for**
- Skills & Experience- 2+ years of experience required in similar role
- Should be Post Graduate/Masters’ in Management with preferably a major in Human Resources
- Should have good working knowledge of MS office such as Excel, Word, PowerPoint
- Excellent oral, written and interpersonal communication skills
- Should have functional knowledge of one or more HR ERPs (like Success Factors, SAP etc.) and other downstream systems.
- Should have an eye for detail and always look out for process improvements and enhancements.
- Capability to identify issues within HR processes and propose effective solutions based on data analysis.
- Participation in initiatives aimed at improving HR processes or systems, demonstrating a proactive approach to enhancing HR operations.

What we offer you:
**Looking to make a mark?**

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

**Diversity and inclusion**
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

**Benefits**

Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.

**A global network**
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at ‘Our People’ site including our Empowered Women in Tech.