Operations Coordination

21 hours ago

Chennai Tamil Nadu, India Move One Full time

Job Description
**RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS**:
Coordinating Air, Sea and Land Operations for Import / Export.
Daily planning and scheduling of all assigned pickup & deliveries
Utilize the company's preferred vendor list and rates to best price and route customer shipments.
Organize pickup & delivery of assigned shipments through effective communication with shipper & consignee
Understand customer requirements and ensure consistent operations and customer service level
Regular communication with customer providing shipment status information, reporting delays and additional costs
Daily review of active job details and related quotes in order to identify opportunities for extra revenue and additional pass-through costs thereby increase overall profitability
Continuously communicate with Move One offices in order to relay and provide necessary information / documentation for every shipment
Prepare accurate daily reports for management.
Daily input of status & costs in Move One database in a timely manner as per the SOPs.
Any other related duties / projects assigned by the direct supervisor from time to time to meet the business requirements
Minimize operational costs, optimize efficiency, increase operations profitability.

**Skills**:
**QUALIFICATIONS**:

- Minimum 4 years of Logistics Operations Experience
- Excellent written and oral English communication skills.
- Preferred university graduate
- Excellent communication and interpersonal skills
- Work well under pressure and able to work long hours if required
- Outstanding organizational skills and customer service skills
- A proactive approach to problem-solving is essential
- Talent for recognizing the opportunities for process improvement
- Experience in handling shipments in Europe & Balkan region.
- Prior global shipping management experience is highly desirable.

**WORK REQUIREMENTS**:

- Work effectively as a team contributor on all assignments.
- Interact professionally with other employees, customers and suppliers.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Perform quality work within deadline with or without direct supervision
- Able to work out of core office hours as required.
- Ability to gain respect, led by example and build good relationships with customers, partners and colleagues.
- Excellent time management and multi-tasking skills.
- Performs well under pressure.
- Proactively seeks to self-educate on developments in the local and international moving industry. Is acutely aware of the competitors.
- Use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in logistics operations activity and procedures.

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