Operations Coordinator

**Solvix Technologies Pvt. Ltd.**: Pioneering Solutions, Together

At Solvix Technologies, we craft innovative IT and digital marketing solutions that help businesses grow smarter. From custom web and app development to performance-driven marketing, we turn ideas into scalable results. Join our agile, fast-growing team where your talent drives real impact.

We are seeking an experienced Operations Coordinator with a background in managing delivery workflows in IT services and digital marketing. You’ll play a critical role in ensuring our internal teams work in sync and all backend operations run smoothly. This role demands excellent task coordination, communication, and a deep understanding of service-based workflows.

**Responsibilities**:

- Coordinate internal daily task flows across development, design, SEO, content, and marketing teams.
- Manage project timelines using tools like Jira, ClickUp, ensuring deliverables stay on track.
- Stay in touch with clients to coordinate product delivery, gather feedback, and ensure timely and satisfactory completion of deliverables.
- Ensure all deliverables meet internal quality standards and align with client expectations before final submission.
- Identify and manage vendors or third-party service providers as required for specific tasks or projects.
- Coordinate with vendors to ensure deliverables are completed on time, meet quality standards, and align with project goals.
- Maintain weekly project status reports and team activity logs for review by the leadership team.
- Support onboarding of new team members, including checklists, documentation access, and introduction to company tools.
- Track team performance metrics such as task completion, review cycles, and turnaround times.
- Maintain internal documentation such as SOPs, naming conventions, revision logs, etc.
- Assist in managing client documentation including SOWs, briefs, and NDAs in coordination with the account manager.
- Facilitate inter-departmental communication to reduce bottlenecks and misalignments.
- Monitor and ensure compliance with internal delivery processes and quality standards.
- Schedule and organize internal review calls, sprint meetings, and team check-ins.

**Requirements**:

- A bachelor’s degree in business administration, information technology, or a related field.
- 3-5 years of experience in an operations, delivery coordination, or admin role within an IT services or digital marketing agency.
- Hands-on experience with ClickUp and Jira for project and task tracking.
- Proficiency in using Microsoft 365 tools (Outlook, Word, Excel, Teams, SharePoint) for collaboration and documentation.
- Strong understanding of digital workflows: web/app development, SEO, paid campaigns, content calendars, and review cycles.
- Experience in vendor sourcing, evaluation, and coordination is a strong plus.
- Ability to create and maintain clear process documentation and team SOPs.
- Strong communication skills in English, Hindi, and Gujarati.
- Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment.

**Employee Benefits & Perks**:

- **Flexible Scheduling**: Balance your work around life's commitments.
- **Paid Time Off**: Recharge and relax with our paid leave policy.
- **Paid Sick Leaves**: Your health comes first; recover with our paid sick leave policy.
- **Remote Work Opportunities**: Enjoy the flexibility of working from your chosen environment.
- **Performance Bonuses**: We value and reward outstanding contributions.

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off
- Work from home

Application Question(s):

- What is your expected monthly salary for this position?

**Education**:

- Bachelor's (required)

**Experience**:

- IT or digital marketing industry: 1 year (preferred)
- Internal Operations or Project Coordination: 2 years (required)
- Task & Workflow Management in IT or Digital Marketing: 2 years (preferred)

Work Location: In person