Customer Support Representative

2 weeks ago


Pantheerankavu Calicut Kerala, India Emir Overseas Full time

**Customer Service Representative**

Key Responsibilities:

- Attend and manage incoming client calls, addressing inquiries and providing appropriate solutions.
- Make reminder calls to clients for appointments, payments, or other scheduled activities.
- Respond promptly and professionally to customer queries on social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
- Maintain accurate records of client interactions and transactions, documenting details of inquiries, complaints, and comments.
- Provide necessary information to clients regarding various courses and availabilities and make them register for a counseling session, seminar, or event.

Pay: ₹7,000.00 - ₹11,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (preferred)

Willingness to travel:

- 100% (required)

Work Location: In person



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