Customer Relation Associate

2 days ago

Ernakulam, India Nilufer Aesthetics Private Limited Full time

**Responsibilities**:

- Managing daily activities
- Identify and assess customer needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements**:

- Patience, and a “people-first” attitude
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Capable of maintaining strong relationship
- Strong organisational and interpersonal skill
- Bachelor’s degree in disciplin

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ernakulam, Ernakulam - 682036, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9072345700

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