Vendor Operations
6 days ago
**Key Responsibilities**:
- Establish and nurture positive working relationships with vendors, fostering collaboration and open communication.
- Clearly communicate expectations, requirements, and performance feedback to vendors.
- Address and resolve any vendor-related issues or disputes in a timely and effective manner.
- Regularly assess vendor performance against established KPIs and service level agreements (SLAs).
- Identify trends, cost-saving opportunities, and areas for improvement in vendor operations.
- Offer constructive feedback to vendors on their performance, highlighting areas for
- improvement and success.
- Monitor compliance with company standards, legal and regulatory requirements, and contractual obligations.
- Continuously seek ways to improve vendor operations, streamline processes, and increase efficiency.
- Create and maintain standard operating procedures, process maps, and other relevant documentation.
- Ensure accurate and timely processing of vendor invoices and payments.
- Oversee the process of onboarding new vendors and ensuring they are fully integrated into work with other departments and teams to ensure vendor operations align with overall business objectives.
- Keep up-to-date on the latest trends and best practices in vendor management and
- operations.
- Serve as the primary point of contact for assigned vendor engagements and communicate operational/process updates to vendors.
- In essence, a Vendor Operations Manager acts as a bridge between the company and its vendors, ensuring that all parties are aligned and working together to achieve common goals.
**Must Knows**:
- Using supply chain management planning software.
- Forecasting inventory and purchasing needs.
- Negotiating supply contracts.
- Managing the vendor product supply chain.
- Evaluating vendor services.
- Resolving vendor and customer complaints.
- Generate the supply requirement schedule.
- Maintain high availability of the materials as per market requirement and established standards.
- Managing all state holders connected with vendor operations.
**Job Types**: Full-time, Permanent
Pay: ₹40,000.00 - ₹80,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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