Telecaller
2 weeks ago
**Company Profile**:
A top Architectural firm located in **Bangalore,**known for its unique Architectural Designs of Residential Villas, & Bungalows. In and around Bangalore, we provide complete Architecture Design, Interior Design, and Construction services. We offer **tailored Architectural Design Solutions and Turnkey Construction Services** to meet the specific needs of each client.
**Address: 27, 1st Floor, 17th C Cross Rd, opp. Sri Sai pushpanjali kalyana mantapa, KR Layout, 5th Block, J. P. Nagar, Bengaluru, Karnataka 560078**
**Position**: Telecaller
**Experience Required**: 0-1 year
**Location**: Bangalore
**Employment Type**: Full-time
**Roles and Responsibilities**:
- Make outbound calls to potential and existing customers to promote products/services.
- Respond to customer inquiries and provide accurate information.
- Understand customer needs and suggest appropriate solutions.
- Maintain a detailed record of all interactions and follow-up schedules.
- Achieve daily/weekly/monthly targets as set by the management.
- Handle customer complaints, provide solutions, and escalate issues as needed.
- Collaborate with team members to improve performance and customer satisfaction.
**Skills and Qualifications**:
- Minimum 1 year of experience in telecalling or a similar role.
- Excellent verbal communication skills in [Languages Required, e.g., English, Hindi, Kannada].
- Strong persuasion and negotiation skills.
- Customer-centric approach with the ability to handle objections professionally.
- Basic knowledge of MS Office and CRM software.
- Ability to work in a team and meet performance targets.
Pay: ₹10,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
- Kannada (required)
Work Location: In person
Application Deadline: 01/02/2025
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