International Inbound Voice Process

10 hours ago

Bengaluru Karnataka, India ADDPRO NETWORK Full time

Key aspects of an international inbound voice process:

- **Inbound Calls**:

- **Voice Interaction**: Representatives primarily communicate with customers through phone calls.
- **Time Zone Management**: Representatives need to be able to handle calls from customers in different time zones, often requiring flexible work schedules or team members in different locations.
- **Customer Service Support**: Representatives provide customer support, address inquiries, resolve issues, and handle complaints.

Example: A customer in London might call a company's customer service line in India to inquire about an order. A representative in India, fluent in English, would handle the call and assist the customer.

Pay: ₹32,000.00 - ₹36,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8123340141

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