
Customer Service Executive
1 week ago
One of our prestigious client, Sharkhan is looking for excellent communicator for the role of CSE ( Customer Service Executive) role
About the job
Key responsibilities:
1. Answer customer queries professionally through all the servicing channels and provide information/resolutions within the specified turnaround time
2. Record and categorize all customer interactions
3. Interact with the internal department for query resolution, and maintain regular follow-ups
4. Provide regular updates to the customer for attempted open cases
5. Adhere to the servicing escalation matrix so that specified TATs are achieved
6. Keep up to date with the latest events in processes/products
7. Read and understood customer communications properly and respond to each point raised
8. Check all facts before sending out replies so that accurate information as per the company's policy and processes are disseminated to the customer
**Requirements**:
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)Hindi Proficiency (Spoken)MS-ExcelMS-Office
Earn certifications in these skills
Learn MS-Excel
Learn Business Communication
Who can apply
1. Those who are from or open to relocate to Navi Mumbai and neighboring cities
Salary
Annual CTC:2 - 2.4 LPA (All fixed)
**Salary**: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Flexible shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 7676303513
- Health insurance
-
Senior Customer Service Executive
3 weeks ago
Navi Mumbai, India Insight Customer Call Solutions Ltd Full timeRoles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers based on their needs and preferences. Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth. Maintain...
-
Bpo Customer Service Navi Mumbai
5 days ago
Navi Mumbai, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service Must have experience in BPO for Customer service executive Minimum 6 Months of experience Required Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing skill Ensuring Business Needs For Hiring Are Met **Salary**: ₹20,000.00 - ₹30,000.00 per...
-
Client Service Executive
2 weeks ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Service Assistant
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLooking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...
-
Bpo Customer Service Navi Mumbai
1 day ago
Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...
-
Customer Service
7 days ago
Mumbai, India Tech Mahindra business service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Representative
7 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Service Executive
3 weeks ago
Navi Mumbai, India Emperia Group Full timeCompany Description At Emperia Group, we develop exceptional spaces in Mumbai and Navi Mumbai using the finest designs and craftsmanship, backed by unparalleled quality and service. We have evolved significantly from our humble beginnings, embracing a culture and value-based system that defines our identity and operations. Our commitment to accountability...
-
Customer Service Representative
5 days ago
Navi Mumbai, India grace facility service Full timeJobs assigned has to be followed and real time updates to BDs/Clients. - Daily sending reports to BDs - Making challans and Bills - Bill submission, scanning acknowledge copies and uploading on SAP - Courier bills received has to be tally with SAP data and bill the client accordingly. - MIS reports to be generated. **Technical Skills**: MS Office -Advance...
-
Customer Service Executive
1 week ago
Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 1,80,000 - ₹ 2,30,000 per yearCustomer Service Executive Yes Bank (Thane - Kasarwadawali)Location: Thane KasarwadawaliShift: Day Rotational ShiftsWeek Off: RotationalSalary: 18,000 23,000 in-hand + IncentivesTransport: Pick-up & Drop from Thane StationJob Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at Yes Bank....