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Sales Coordinator

2 weeks ago

Mumbai Maharashtra, India BIID Full time

**Position Title**: Sales Coordinator - Female
**L**ocation: Mumbai

**Job Overview**:
The Sales Coordinator plays a crucial role in supporting the sales team by handling administrative tasks, ensuring smooth communication between departments, managing sales documentation, and providing customer service. This role requires excellent organizational, communication, and multitasking skills to ensure the sales process runs efficiently and that clients receive timely and professional service. The Sales Coordinator is responsible for coordinating the sales process from order receipt to delivery, ensuring that sales targets are met, and assisting with sales forecasting and reporting.

**Key Responsibilities**:

- **Sales Support**:

- Assist the sales team in preparing sales presentations, quotes, and proposals.
- Support the sales team with administrative tasks, including managing sales documents, contracts, and orders.
- Maintain and update customer records in the CRM system (e.g., Salesforce, HubSpot).
- Coordinate with various departments (e.g., marketing, finance, logistics) to ensure seamless communication and timely order fulfillment.
- Prepare and maintain sales reports, performance data, and sales pipeline updates.
- **Order Management**:

- Process incoming sales orders, ensuring that all required documentation is completed and accurate.
- Liaise with customers to confirm orders, handle order-related inquiries, and track delivery progress.
- Monitor inventory levels and coordinate with the warehouse or logistics team to ensure product availability and timely shipping.
- Ensure that all customer orders are entered into the system accurately and that delivery timelines are met.
- **Customer Relationship Management**:

- Build and maintain strong relationships with existing and potential customers.
- Serve as a primary point of contact for customers regarding order status, product availability, or any post-sale inquiries.
- Ensure that all customer queries are resolved promptly and professionally, providing exceptional customer service at all stages of the sales process.
- **Sales Reporting & Analysis**:

- Generate sales reports on a weekly or monthly basis to track sales performance, revenue, and pipeline progress.
- Assist in the preparation of sales forecasts, helping to track targets, growth metrics, and potential sales trends.
- Analyze data to identify sales opportunities, areas for improvement, or changes in customer behavior.
- **Sales Coordination & Scheduling**:

- Coordinate and schedule meetings, calls, and follow-up activities for the sales team.
- Support the sales team in managing appointments, client visits, and presentations.
- Ensure that sales activities are well-organized and aligned with team priorities and company goals.
- **Sales Documentation & Compliance**:

- Prepare and maintain sales documents, including contracts, quotes, and proposals, ensuring compliance with company policies.
- Assist in the preparation of sales agreements and ensure that contracts are properly signed and filed.
- Monitor and ensure that all sales-related documents are completed on time and stored in the correct system for future reference.
- **Coordination of Sales Events & Promotions**:

- Assist in the planning and coordination of sales events, product launches, or promotions.
- Help manage promotional materials, campaigns, or offers to support sales initiatives.
- Coordinate logistics for trade shows, exhibitions, or customer events as required.
- **Communication & Collaboration**:

- Facilitate communication between the sales team and other departments, ensuring that important information is shared in a timely manner.
- Assist the sales team with follow-ups and help track leads, inquiries, and customer communications.
- Work closely with the marketing team to ensure alignment between marketing campaigns and sales efforts.

**Qualifications**:

- **Education**:

- Bachelor’s degree in Business, Sales, Marketing, or a related field.
- **Experience**:

- 2-3 years of experience in sales support, coordination, or administrative roles within a sales environment (preferably in B2B or B2C).
- Experience using CRM systems (e.g., Salesforce, HubSpot) and sales reporting tools is preferred.
- **Skills**:

- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Experience in handling customer inquiries, preparing sales reports, and managing documentation.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Basic knowledge of sales processes and an understanding of customer service principles.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales coordinator: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8452950795