Client Service Executive

15 hours ago

Mahatma Gandhi Road Bengaluru Karnataka, India World Visa Full time

Key Responsibilities:

- Understand clients' needs and provide tailored solutions.
- Communicate regularly with clients to provide updates and gather feedback.
- Resolve any issues or concerns clients may have regarding their process.
- Legal and Regulatory Knowledge: Stay up-to-date with immigration laws, regulations, and policies to ensure compliance and advise clients accordingly.
- Collaboration and Coordination: Liaise with internal teams, such as legal, human resources, and recruitment, to gather necessary information and ensure a seamless immigration process. Interact with foreign posts(embassy/consulate) on behalf of clients.
- Continuous Process Improvement: Identify opportunities to enhance operational efficiency, streamline processes, and suggest improvements to enhance the client experience and overall effectiveness of the immigration services.
- Customer Service: Provide exceptional customer service to clients by addressing their inquiries, concerns, and feedback in a timely and professional manner.
- Data Management: Maintain accurate and confidential client records, immigration files, and databases, ensuring proper documentation and record-keeping

If any queries feel free to reach out to

Kirthi

8431429375

Pay: ₹266,000.00 - ₹288,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Application Question(s):

- Current CTC?
- Expected CTC?
- Are you an immediate joiner?

**Experience**:

- Customer support: 1 year (required)

Work Location: In person

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