
Telesales Executive-exs
2 weeks ago
Job-**Customer Success Associate - Insurance(Telesales)**
**Work Mode: Work from Office**
Nature of Account: Domestic
Department: Insurance (Health, Motor & Life)
Shift: Rotational Shift (Day shift for females up to 8 PM; Rotational for males)
Working Days: 6 days/week
- ____________________
Position Overview:
We are looking for enthusiastic and customer-centric individuals to join our growing Customer Success team. As a Customer Success Associate, you will play a key role in advising and guiding customers towards the most suitable insurance products, including Health, Motor, and Life insurance. This is a great opportunity for both freshers and experienced professionals with a passion for customer engagement and a knack for sales.
- ____________________
Key Responsibilities:
- Make outbound calls to interested leads and guide them through appropriate insurance solutions.
- Build a deep understanding of customer requirements and match them with relevant insurance products.
- Maintain high levels of customer satisfaction and handle customer concerns with professionalism.
- Meet and exceed daily/weekly/monthly performance targets.
- Maintain accurate records of customer interactions and follow-ups in internal systems.
- Stay up to date on insurance products, features, and market updates.
- ____________________
Eligibility Criteria:
- Education: Graduate in any discipline.
Preferred: Experience in insurance and a flair for sales is a plus.
- Languages Required: Fluent in English and Hindi.
- Communication Skills:
- Excellent verbal and written communication in both languages.
- Must be free from MTI (Mother Tongue Influence) and RTI (Regional Tone Influence).
- Strong grammar and pronunciation skills are a must.
- ____________________
**Salary**:
- Freshers: Up to ₹25,000 CTC
Pay: ₹19,000.00 - ₹27,000.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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