Telesales Executive-exs

6 days ago

Kharadi Pune Maharashtra, India Elevate X Solutions Full time

Job-**Customer Success Associate - Insurance(Telesales)**

**Work Mode: Work from Office**

Nature of Account: Domestic

Department: Insurance (Health, Motor & Life)

Shift: Rotational Shift (Day shift for females up to 8 PM; Rotational for males)

Working Days: 6 days/week
- ____________________

Position Overview:
We are looking for enthusiastic and customer-centric individuals to join our growing Customer Success team. As a Customer Success Associate, you will play a key role in advising and guiding customers towards the most suitable insurance products, including Health, Motor, and Life insurance. This is a great opportunity for both freshers and experienced professionals with a passion for customer engagement and a knack for sales.
- ____________________

Key Responsibilities:

- Make outbound calls to interested leads and guide them through appropriate insurance solutions.
- Build a deep understanding of customer requirements and match them with relevant insurance products.
- Maintain high levels of customer satisfaction and handle customer concerns with professionalism.
- Meet and exceed daily/weekly/monthly performance targets.
- Maintain accurate records of customer interactions and follow-ups in internal systems.
- Stay up to date on insurance products, features, and market updates.
- ____________________

Eligibility Criteria:

- Education: Graduate in any discipline.

Preferred: Experience in insurance and a flair for sales is a plus.
- Languages Required: Fluent in English and Hindi.
- Communication Skills:

- Excellent verbal and written communication in both languages.
- Must be free from MTI (Mother Tongue Influence) and RTI (Regional Tone Influence).
- Strong grammar and pronunciation skills are a must.
- ____________________

**Salary**:

- Freshers: Up to ₹25,000 CTC

Pay: ₹19,000.00 - ₹27,000.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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