Process Associate

5 hours ago


Thane, India Datrax Services Pvt Ltd Full time

Process Associate (International Voice)

**Experience**: 0 - 1 Year

**Salary**: 14K - 20K

**Qualification** : HSC

**Benefits**:
PF and ESIC benefits

Daily, Weekly, and Monthly Incentives

**Working Hours**:
Monday to Friday

**Shift Timing**: 6:00 PM to 3:30 AM

**Roles and Responsibilities**:
Contact potential customers to promote products or services.

Answer questions about products or services and explain their benefits.

Follow up with customers to ensure satisfaction and address any concerns.

Maintain a database of customer information for follow-up purposes.

Meet or exceed sales targets and goals.

Collaborate with team members to achieve sales objectives.

Stay updated on product knowledge and industry trends.

Provide feedback to management on customer needs and market trends.

Should have excellent communication skills

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- International voice process: 1 year (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person


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