Account Executive, Smb

About This Role

About the Team

We are looking for an SMB Account Executive (based in India) who is willing to take on challenges, and have a competitive spirit, and a target-driven mindset. You will work with small to medium business clients (employee count of 11 to 500) to provide them with the right Zoom services that meet their video and online meeting needs. You will engage with targeted companies, and follow up and close on multiple sources of inbound leads. You will report to an SMB manager based in India.

About the Role90% out-bound and 10% inbound- You will identify leads and identify prospect needs, engaging technical resources and closing the deals to exceed sales and product objectives- You will create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)- You will conduct high-level conversations with C-Level and VP -Level Executives to address client's needs and use solution-selling techniques to guide sales process to close- You will develop new business opportunity and maintain business relation within existing accounts- You will ensure to provide accurate sales activity tracking and status on Salesforce (CRM)- You will work with management to provide forecasts, identify trending opportunities/challenges, and provide recommended solutions- You will resolve client issues and escalate issues to managerAbout You5 + years of Sales experience in a Saas company with a proven track record (end to end)- Understand outreach methods to approach new clients, and have a hunting mindset- Video solution/ Phone/Contact Center solution selling experience is welcome- Be able to hunt into new accounts, maintain business within existing accounts and manage complex sales situations and large projects- Demonstrated excellence in presentations skill with the ability to build relevant, strategic messaging- Have collaboration and relationship-building skills- Must have strong verbal skills with consultative professional business acumen- Business forecasting, pipeline development, and management skills- Experience in using CRM systems (Salesforce) and other digital sales tools- Internet research skills with knowledge in World, Excel, PowerPoint- BA/ BS or equivalent experience

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.


At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about

Zoom's Workstyles


About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

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