Product Onboarding Executive

3 days ago

Kochi, India Wizard Flair PVT LTD Full time

**Job Title: Product Onboarding Executive**

**Company: Wizad.ai**

**Location: [City, State] (or remote)**

**About Wizad.ai**:
Wizad.ai is a dynamic technology company specializing in cutting-edge artificial intelligence solutions. We are dedicated to empowering businesses with innovative products that enhance efficiency, decision-making, and overall performance. As we continue expanding our product offerings, we seek a skilled and detail-oriented Product Onboarding Executive to join our team.

**Position Overview**:
As a Product Onboarding Executive at Wizad.ai, you will be a crucial link between our clients and our products. You will be pivotal in guiding clients through the onboarding process, ensuring a smooth transition to our products, and maximizing their value from day one. This role requires a strong understanding of our products, excellent communication skills, and the ability to tailor onboarding experiences to meet the unique needs of each client.

**Key Responsibilities**:
**1.Client Engagement**:

- Serve as the primary point of contact for clients during the onboarding phase.
- Conduct in-depth discussions with clients to understand their business objectives, challenges, and expectations.
- Build and maintain strong relationships with clients, fostering trust and confidence in Wizad.ai's product offerings.

**2.** **Product Knowledge and Training**:

- Develop a deep understanding of Wizad.ai's products and their capabilities.
- Conduct product training sessions for clients, ensuring they have a comprehensive understanding of features and functionalities.
- Customize training sessions to meet the specific needs and goals of each client.

**3.** **Onboarding Planning and Execution**:

- Collaborate with clients to create personalized onboarding plans based on their unique requirements.
- Work closely with internal teams, including product development and support, to ensure a coordinated and successful onboarding process.
- Provide ongoing support and guidance to clients throughout the onboarding journey.

**4.** **Feedback Collection and Improvement**:

- Gather feedback from clients during and after the onboarding process.
- Communicate client insights and suggestions to the product development team for continuous improvement.
- Contribute to the development of onboarding resources and documentation.

**Qualifications**:

- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in a client-facing role, preferably in a technology or SaaS environment.
- Excellent communication and presentation skills.
- Strong organizational and project management abilities.
- Ability to understand and articulate technical concepts to non-technical stakeholders.
- Familiarity with product onboarding best practices.

**How to Apply**:
Wizad.ai is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Salary**: Up to ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (preferred)

Work Location: In person

**Speak with the employer**
+91 8289903935

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