Customer Relationship Executive
1 week ago
Job Title: Customer Relationship Executive - OnboardingDepartment: SalesLocation: Kochi, KaloorReports To: Sales Head - Vidya VSSalary Package: INR 18000 - INR 22000Job OverviewWe are seeking a proactive and customer-focused Jr. Executive – Customer Success to join our team. The ideal candidate will play a key role in supporting presales meetings, understanding client requirements, assisting customers with product-related queries, and conducting detailed platform demonstrations. This role bridges product knowledge, communication excellence, and sales assistance to ensure customers have a seamless onboarding experience.Key ResponsibilitiesParticipate in presales meetings with sales executives to capture and document customer requirements.Deliver detailed platform walkthroughs covering features across RCS, SMS, WhatsApp, and other integrated communication APIs.Respond to customer queries regarding product capabilities, use cases, and integration processes.Work with the sales and technical teams to prepare customized proposals or feature presentations.Assist in preparing customer requirement documents and solution proposals.Maintain updated product knowledge to ensure accurate information delivery during client discussions.Support onboarding and post-sales handovers to ensure customers transition smoothly to platform usage.Maintain CRM entries and meeting notes to track customer progress and follow-ups.Coordinate with internal teams for feature clarifications, demo setup, and technical feasibility checks.Contribute to product feedback collection based on recurring customer queries or gaps identified during discussions.Qualifications and SkillsBachelor’s / Master's degree in Business, IT, Computer Science, or a related field.0–2 years of experience in customer success, presales, or client servicing.Strong communication, presentation, and interpersonal skills.Analytical mindset to understand customer needs and translate them into technical/functional requirements.Basic knowledge of cloud or API-based communication services is an advantage.Ability to multitask and handle customer interactions professionally.Proficient in MS Office, CRM tools, and online meeting platforms.Key AttributesCustomer-oriented mindset with a problem-solving approach.Collaborative and supportive attitude towards both sales and technical teams.Fast learner with the ability to understand complex platform features.Detail-oriented with strong documentation and reporting habits.
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Customer Relationship Executive
3 weeks ago
Kochi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely
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Customer Relationship Executive
3 weeks ago
Kochi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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Customer relationship executive
3 weeks ago
Kochi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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Customer Relationship Executive
2 weeks ago
Kochi, India Teamsource Enterprises Full timeOne of our prominent client for working with abroad educational consultancy service is urgently looking for a Female Customer/Business relationship executives for there Kochi, Kaloor office. Education: Any Graduate Gender: Female Experience: Minimum one year experience as a business/customer relationship position. **Excellent English and Hindi language...
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Customer Relationship Executive
3 weeks ago
Kochi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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Customer Relationship Executive
2 weeks ago
Kochi, India Mithila HR Solutions Full timeWe are hiring Customer Relationship Executive to Kochi, Kerala **Job Type**: Regular / Permanent **Salary**: From ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) - Customer service: 1...
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Customer Relationship Executive
2 days ago
kochi, India InnoMind Technologies Full timeCompany Description We are a customer centric organization founded in 2011 with a strategic vision of helping small and medium businesses to scale up, improve and reach their maximum potential level in their respective business industry with the help of technology. To help our clients to achieve this, we have services ranging from creative designs,...
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Customer Relationship Executive
1 week ago
Kochi H.O, Kochi, Kerala, India Abj Associates Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob Title: Customer Relationship ExecutiveLocation: KochiSalary: Rs20000-Rs30000Experience: 2yearsJob Description:We are seeking a dynamic and proactive Customer Relationship Executive to oversee and enhance client engagement and ensure smooth coordination between sales, project execution, and customer support teams.Key Responsibilities:Manage sales...
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Customer Relationship Executive
3 days ago
Kochi, India Teamsource Enterprises Full timeOur prominent client for working with a educational services is urgently looking for a Female customer relationship executives for their Kochi head office. Education: Any Graduate Gender**:Female** Experience: Minimum two plus years with English speaking skill. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹21,000.00 - ₹24,000.00 per...
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Customer Relationship Executive
1 day ago
Kochi, Kerala, India RawmeN Full timeThe Client relationship executive is the link between the client and the entire agency team. Along with their team the client relationship executive acts as both the salesperson for the agency and as the client's representative within the agency. The advertising Client executive also leads the agency's ideas presentation, ensuring the ideas remain faithful...
