Onboarding Executive

4 days ago

Kochi, India Wizard Flair PVT LTD Full time

**Job Title: Product Onboarding Executive**

**Company: Wizad.ai**

**Location: Kochi,** **Kerala**

**About Wizad.ai**:
Wizad.ai is a dynamic technology company specializing in cutting-edge artificial intelligence solutions. We are dedicated to empowering businesses with innovative products that enhance Design efficiency, content making, and overall performance of Designs and content. As we continue expanding our product offerings, we seek a skilled and detail-oriented Product Onboarding Executive to join our team.

**Position Overview**:
As a Product Onboarding Executive at Wizad.ai, you will be a crucial link between our clients and our products. You will be pivotal in guiding clients through the onboarding process, ensuring a smooth transition to our products, and maximizing their value from day one. This role requires a strong understanding of our products, excellent communication skills, and the ability to tailor onboarding experiences to meet the unique needs of each client.

**Key Responsibilities**:

- **Client Engagement**:

- Serve as the primary point of contact for clients during the onboarding phase.
- Conduct in-depth discussions with clients to understand their business objectives, challenges, and expectations.
- Build and maintain strong relationships with clients, fostering trust and confidence in Wizad.ai's product offerings.
- **Product Knowledge and Training**:

- Develop a deep understanding of Wizad.ai's products and their capabilities.
- Conduct product training sessions for clients, ensuring they have a comprehensive understanding of features and functionalities.
- Customize training sessions to meet the specific needs and goals of each client.
- **Onboarding Planning and Execution**:

- Collaborate with clients to create personalized onboarding plans based on their unique requirements.
- Work closely with internal teams, including product development and support, to ensure a coordinated and successful onboarding process.
- Provide ongoing support and guidance to clients throughout the onboarding journey.
- **Feedback Collection and Improvement**:

- Gather feedback from clients during and after the onboarding process.
- Communicate client insights and suggestions to the product development team for continuous improvement.
- Contribute to the development of onboarding resources and documentation.

**Qualifications**:

- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in a client-facing role, preferably in a technology or SaaS environment.
- Excellent communication and presentation skills.
- Strong organizational and project management abilities.
- Ability to understand and articulate technical concepts to non-technical stakeholders.
- Familiarity with product onboarding best practices.

**How to Apply**:
Wizad.ai is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Salary**: Up to ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Work Location: In person

**Speak with the employer**
+91 9400605501

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