Customer Relationship Executive
2 weeks ago
Job Title: Customer Relationship Executive - Onboarding Department: Sales Location: Kochi, Kaloor Reports To: Sales Head - Vidya VS Salary Package: INR 18000 - INR 22000 Job Overview We are seeking a proactive and customer-focused Jr. Executive – Customer Success to join our team. The ideal candidate will play a key role in supporting presales meetings, understanding client requirements, assisting customers with product-related queries, and conducting detailed platform demonstrations. This role bridges product knowledge, communication excellence, and sales assistance to ensure customers have a seamless onboarding experience. Key Responsibilities Participate in presales meetings with sales executives to capture and document customer requirements. Deliver detailed platform walkthroughs covering features across RCS, SMS, WhatsApp, and other integrated communication APIs. Respond to customer queries regarding product capabilities, use cases, and integration processes. Work with the sales and technical teams to prepare customized proposals or feature presentations. Assist in preparing customer requirement documents and solution proposals. Maintain updated product knowledge to ensure accurate information delivery during client discussions. Support onboarding and post-sales handovers to ensure customers transition smoothly to platform usage. Maintain CRM entries and meeting notes to track customer progress and follow-ups. Coordinate with internal teams for feature clarifications, demo setup, and technical feasibility checks. Contribute to product feedback collection based on recurring customer queries or gaps identified during discussions. Qualifications and Skills Bachelor’s / Master's degree in Business, IT, Computer Science, or a related field. 0–2 years of experience in customer success, presales, or client servicing. Strong communication, presentation, and interpersonal skills. Analytical mindset to understand customer needs and translate them into technical/functional requirements. Basic knowledge of cloud or API-based communication services is an advantage. Ability to multitask and handle customer interactions professionally. Proficient in MS Office, CRM tools, and online meeting platforms. Key Attributes Customer-oriented mindset with a problem-solving approach. Collaborative and supportive attitude towards both sales and technical teams. Fast learner with the ability to understand complex platform features. Detail-oriented with strong documentation and reporting habits.
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Customer Relationship Executive
4 weeks ago
Kochi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely
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Customer relationship executive
4 weeks ago
Kochi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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Customer Relationship Executive
4 weeks ago
Kochi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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Customer Relationship Executive
4 weeks ago
Kochi, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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Customer Relationship Executive
11 hours ago
Kochi, India HRQuadrant Full time**Role : Customer Relationship Executive** **Location : Cochin** **Salary Package : 15000-18000k** **Duties and Responsibilities** - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on...
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Customer Relationship Executive
11 hours ago
Kochi, India Teamsource Enterprises Full timeOne of leading client for working with leading nationalized bank is urgently looking for a **Customer relationship executives/Business relationship executives** for there various branches at Kochi/Alapuzha/Trissur/Kollam/Pathanamthitaa and Trivandrum locations. Education: Any Graduate/PG Gender: Male/Female Required: Freshers and
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Customer Relationship Executive
6 days ago
Kochi, India A4 Mercantiles Pvt.Ltd. Full timeWe are looking for Customer Relationship Executive(Part Time) to join our team at A4 Mercantiles Pvt Ltd - Time - 5 Hours - Experience in customer support will be added plus. - Job Type - Part Time, Onsite. - Location - Kochi, Kerala. **Job Types**: Part-time, Temporary, Internship, Contract, Fresher Part-time hours: 5 per week **Salary**: From ₹5,000.00...
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Customer Relationship Executive
1 week ago
kochi, India InnoMind Technologies Full timeCompany Description We are a customer centric organization founded in 2011 with a strategic vision of helping small and medium businesses to scale up, improve and reach their maximum potential level in their respective business industry with the help of technology. To help our clients to achieve this, we have services ranging from creative designs,...
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Customer Relationship Executive
11 hours ago
Kochi, India Winners Royal Varsha Credit Cooperative Society Ltd Full timeHiring Customer Relationship Executive!! Experience: Minimum 1 years of experience in Banking / NBFC/ Co - operative Society in business development, sales, insurance, or marketing roles at the managerial level. Qualification: Any degree Location: Trivandrum, Kollam, Muvattupuzha, Perumbavoor, Calicut, Vadakara, Kannur, Thamarassery,...
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Customer Relationship Executive
6 days ago
Kochi, India IBA Human Resources Full timeWe are urgently looking for the below position. Role - Customer Relationship Executive Gender - Male or Female Experience - Fresher or 0-1 year exp Location - Kochi Salary - 13000 + Incentives Qualification - any Graduation **Job Types**: Full-time, Regular / Permanent **Salary**: ₹13,000.00 per month **Benefits**: - Cell phone reimbursement -...
