Contact Centre Executive

6 days ago

Mumbai, India Theobroma Foods Pvt. Ltd. - Govandi Full time

Job description

Company Name:

- Theobroma Foods Pvt. Ltd. (Govandi)

Job Description:
Job Title : BPO Executive

Freshers are welcome with good English communication.

Job Location: Mumbai

**Job Description**:

- Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
- Strong command on english.
- Influences customers to buy or retain product or service by following a prepared script to give product reference information.
- Documents transactions by completing forms and record logs.
- Maintains database by entering, verifying, and backing up data.
- Keeps equipment operational by following manufacturers instructions and established procedures; notifying team leader of needed repairs.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains quality service by following organization standards.
- Contributes to team effort by accomplishing related results as needed.

Graduation not required, Minimum HSC passed with fluency in english communication skills.

Location will be at Govandi HO.

Qualification : Minimum HSC required.

Regards,

**Dipti Patil**

**8657785636**

**Salary**: ₹162,370.10 - ₹204,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8657785636

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