
E-commerce Associate
2 weeks ago
Are you a detail-oriented professional with a passion for e-commerce and customer satisfaction? We’re looking for a **proactive E-commerce Associate** to join our growing mobile case brand. This role is perfect for someone who thrives in a dynamic online retail environment and is eager to **leverage AI tools to improve efficiency and results**.
**Key Responsibilities**: Customer Experience
- Manage returns, refunds, and order tracking
- Ensure a smooth, positive post-purchase experience
Ads & Campaigns
- Assist in planning and executing paid ad campaigns (Meta Ads, Google Ads, etc.)
- Monitor performance and optimize creatives, audience, and spend using AI tools
- Collaborate on content strategies to boost sales and engagement
Inventory & Supplier Coordination
- Monitor inventory levels and coordinate with suppliers for restocking
- Ensure accurate product listings and pricing across all platforms
- Liaise with warehouses or fulfillment partners for timely delivery
AI & Automation
- Use AI tools (e.g., ChatGPT, AdCreative.ai, Canva AI) to:
- Automate customer support replies and ticket routing
- Forecast inventory needs and ad performance
- Identify and implement new AI solutions to streamline e-commerce workflows
**What We're Looking For**:
- 1-2 years of experience in e-commerce, customer service, or digital marketing
- Strong written communication and organizational skills
- Familiarity with platforms like Shopify, WooCommerce, Google Ads, Meta Business Suite
- Experience using or willingness to learn AI tools (e.g., ChatGPT, Jasper, Canva AI, ad automation platforms)
- Self-motivated, detail-oriented, and tech-savvy
**What We Offer**:
- Competitive salary based on experience
- Opportunity to work with a fast-growing mobile accessories brand
- Exposure to cutting-edge e-commerce and AI tools
- Employee discounts on our entire product range
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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