Product Designer

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

We are the original category disruptor and the world's leading B2B SaaS business in travel. Driven by curiosity and backed by industry leading data and customer insights, we're a trusted business travel partner that delivers the best technology and experiences - no matter the odds.
We deliver unrivalled value, while helping companies in over 60 markets meet sustainability goals and prioritize the wellbeing of their travelers. And we need people like you.
Our global design team is seeking a Product Designer who has a passion for travel innovation, can transform complexity into clarity, and leads by doing. Product Designers work with feedback from our 8+ million users to directly deliver on user needs and our mission of redefining business travel. Designers don't just create interfaces, they help build and ship sophisticated products that empower millions of business travelers, travel coordinators, and agents.
The Product Design team structure is a blended model. All design belongs to a centralized design team that delivers a globally unified product and brand identity. Designers also belong to pod teams of product management, development, and research, working as one to ship entire lines of business.We like problem solvers with small egos. We value individual vision, and we invest in individual growth. We work through issues as a team to craft global designs, and we embrace experimentation.

**What you'll do on a typical day**:

- Conduct user research to understand user needs, behaviors, and pain points.
- Develop user personas, journey maps, and experience maps.
- Create wireframes, mockups, and interactive prototypes to visualize design concepts.
- Conduct usability testing and gather user feedback to iterate on designs.
- Collaborate with product designers, product managers, developers, and other stakeholders to ensure feasible designs align with business goals.
- Maintain and contribute to the design system and ensure design consistency across products.
- Manage multiple projects in a fast-paced environment.
- Stay up-to-date with industry trends and best practices to improve our design processes and outputs continually.
- Contribute to a scalable Design System.

**What we’re looking for**:

- +5 years of experience in Product design, preferably in a B2B / SaaS environment.
- Strong portfolio demonstrating expertise in user-centered design principles, processes, and deliverables.
- Experience using Figma.
- Visual design skills would be a plus.
- Excellent communication and collaboration skills, with the ability to present and defend design decisions.
- Strong problem-solving skills and attention to detail.
- Knowledge of accessibility standards and best practices.
- Experience with user research methodologies and tools.
- Fluent in spoken and written English

**Location**

Gurgaon, India

**The #TeamGBT Experience**

Work and life: Find your happy medium at Amex GBT.
- ** Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- ** Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- ** We strive to champion Diversity, Equity, and Inclusion** in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- ** Wellbeing resources**to support mental and emotional health for you and your immediate family.
- And much more

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.