Product Designer

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

SPRINKLR SUMMARY

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

What Does Success Look Like

What You’ll Do- Rev up your design engines with the power to swiftly create top-notch explorations using our cutting-edge design system Dive into the nitty-gritty of user workflows alongside principal designers and our dynamic leadership team, showcasing seamless end-to-end user journeys.- Bring designs to life by whipping up clickable prototypes or captivating animatics as the need arises. Harness the full potential of our existing design system across all projects, ensuring a harmonious and polished look through reusable design elements.- Forge strong connections with Product Managers and Engineers, absorbing requirements, gathering feedback, and delving into the depths of user needs. Be the superhero who tackles developer requests and hurdles with lightning speed, especially on tight deadlines.- Immerse yourself in the world of research and user experience activities - attend client interviews, observe end users on the platform, and bring valuable insights to the design table. Step into the spotlight as you flawlessly present design mocks and workflows to Product, developers, and our leadership teams. Showcase your prowess in pitching ideas and swiftly iterating based on feedback.- Collaborate with principal designers early in the design process, gathering input, and aligning on the perfect design direction. Embrace the art of openness to feedback and critiques from leadership and principal designers. Once the direction is approved, be the beacon that communicates it seamlessly to the Product team, engineers, and other stakeholders.- Be the design maestro who submits designs for review and gracefully incorporates feedback with lightning speed.

What Makes You Qualified- Experience building and shipping software.- Experience using AI tools and understand AI user experiences.- Passionate about user journeys and telling stories from a user perspective.- You thrive in fast-paced environments and are flexible and adaptive to changing priorities from day to day.- You are comfortable moving from concept to high fidelity quickly.- Creative and open to critique with the ability to focus on the design challenges that come with creating software experiences.- You are an excellent problem solver and can provide fast turnarounds on complex problems surrounding software interactions.- You have excellent written and verbal skills that include expressing your ideas to fellow designers, developers, and management.- Communicate and collaborate well with other designers.- Empathetic to user needs and passionate about ensuring painless user experiences.- Have a portfolio of work demonstrating enterprise software design and UI patterns.- Expert Sketch and/or Figma user.-
- Knowledge of design systems.- Minimum of 5 years of work experience in the same or similar position required.- Join us on this thrilling design journey where creativity meets our users to increase productivity by innovating UX with AI for the Sprinklr platform

OUR EVP

Why you'll love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to