Shift In-charge

7 days ago

Kotturpuram Chennai Tamil Nadu, India Ciclo Cafe Restaurant Full time

We are seeking a dedicated Shift In-charge/Captain to lead our service team. Responsibilities:

- Greeting and Seating Guests: Welcoming guests promptly and ensuring they are seated efficiently.
- Taking Orders: Receiving and processing guest orders accurately and efficiently.
- Handling Customer Complaints: Addressing and resolving guest concerns promptly and professionally.
- Ensuring Satisfaction: Checking with guests regularly to ensure they are satisfied with their meals and service.
- Special Requests: Communicating dietary needs, allergies, and other special requests to the kitchen.
- Table Setting: Ensuring tables are set correctly according to service standards.
- Supervising Servers: Guiding and supervising servers to ensure they provide excellent service.
- Training Staff: Providing training and development opportunities for servers and other front-of-house staff.
- Team Leadership: Fostering a positive and collaborative team environment.
- Coordination with Kitchen: Communicating with the kitchen staff on menu questions, wait times, and product availability.
- Service Standards: Ensuring adherence to service standards and company policies.
- Inventory and Cost Control: Assisting with inventory management and cost control within the food and beverage service area.
- Cleanliness: Maintaining the cleanliness of the dining area, tables, and tableware.

Pay: ₹23,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Work Location: In person

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