Customer Support Executive/ Application Suppport

2 weeks ago


Ghaziabad Uttar Pradesh, India Botree Software International Pvt Ltd Full time

**Responsibilities (Hindi Language Mandatory)**
- Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs
- Manage customer expectations of response time, issue resolution and quality support
- Generate report on need basis
- Technical Support

**Technical Skills**

Basic knowledge of SQL

**Language : Hindi, English, Tamil**

Pay: ₹15,000.00 - ₹28,000.00 per month

Schedule:

- Day shift



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