Customer Support Executive
3 weeks ago
About UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues effectively and efficiently.ResponsibilitiesProvide timely and accurate customer support via phone, email, and chat.Identify and troubleshoot customer issues, providing effective solutions.Document and track customer interactions and resolutions.Collaborate with other teams to resolve complex issues.Maintain a high level of customer satisfaction through excellent support.Continuously improve support processes and tools.Requirements4+ years of experience in customer support.Excellent communication and interpersonal skills.Strong problem-solving abilities.Experience with support tools and CRM software.Ability to work independently and as part of a team.Strong organisational and multitasking skills.What We OfferCompetitive salary and benefits package.Flexible working hours and remote work opportunities.A collaborative and inclusive team culture.Opportunities for professional growth and development.Exposure to cutting-edge technologies and projects.Hiring ProcessScreening calls.Interview with the team.HR Round.Onboarding.How to ApplyIf you are enthusiastic about providing excellent customer support and eager to contribute to a dynamic team, we would love to hear from you Please submit your resume and a cover letter explaining why you would be a great fit for this role to jobs@mtechzilla.com.
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Back Office Executive
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Ghaziabad, India Back Office Executive Full timeBack office executives are the backbone of the companies and organizations. They look after the duties that help and keep the company running. They deal with faxes, phone calls, and data entry tasks. One executive at least is appointed to perform human resource (HR) tasks. Back office is the place where back office executives work. Back office is generally...
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Customer Support Executive
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Ghaziabad, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRoles and Responsibility Handle customer inquiries and resolve issues professionally and courteously.Provide timely and accurate information about products or services.Use problem-solving skills to address complex customer complaints.Collaborate with internal teams to enhance customer experience.Maintain high product knowledge to effectively support...
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E-commerce Customer Support Executive
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Ghaziabad, India Sadhna.co Full timeSadhna.co is looking for a Senior Customer Support Executive to lead customer interactions across WhatsApp, Email and Call support.We’re a fast-growing D2C spiritual wellness brand, and we need someone who can communicate clearly, solve customer issues with empathy, and manage support operations end-to-end.This role requires someone who understands D2C...
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E-commerce Customer Support Executive
2 days ago
Ghaziabad, India Sadhna.co Full timeSadhna.co is looking for a Senior Customer Support Executive to lead customer interactions across WhatsApp, Email and Call support.We’re a fast-growing D2C spiritual wellness brand, and we need someone who can communicate clearly, solve customer issues with empathy, and manage support operations end-to-end.This role requires someone who understands D2C...
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E-commerce Customer Support Executive
3 days ago
Ghaziabad, India Sadhna.co Full timeSadhna.co is looking for a Senior Customer Support Executive to lead customer interactions across WhatsApp, Email and Call support. We’re a fast-growing D2C spiritual wellness brand, and we need someone who can communicate clearly, solve customer issues with empathy, and manage support operations end-to-end. This role requires someone who understands D2C...
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E-commerce Customer Support Executive
1 day ago
Ghaziabad, India Sadhna.co Full timeSadhna.co is looking for a Senior Customer Support Executive to lead customer interactions across WhatsApp, Email and Call support. We’re a fast-growing D2C spiritual wellness brand, and we need someone who can communicate clearly, solve customer issues with empathy, and manage support operations end-to-end. This role requires someone who understands D2C...
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E-commerce Customer Support Executive
2 days ago
Ghaziabad, India Sadhna.co Full timeSadhna.co is looking for a Senior Customer Support Executive to lead customer interactions across WhatsApp, Email and Call support. We’re a fast-growing D2C spiritual wellness brand, and we need someone who can communicate clearly, solve customer issues with empathy, and manage support operations end-to-end. This role requires someone who understands D2C...
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E-commerce Customer Support Executive
2 days ago
Ghaziabad, India Sadhna.co Full timeSadhna.co is looking for a Senior Customer Support Executive to lead customer interactions across WhatsApp, Email and Call support. We’re a fast-growing D2C spiritual wellness brand, and we need someone who can communicate clearly, solve customer issues with empathy, and manage support operations end-to-end. This role requires someone who understands D2C...
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E-commerce Customer Support Executive
1 day ago
Ghaziabad, India Sadhna.co Full timeSadhna.co is looking for a Senior Customer Support Executive to lead customer interactions across WhatsApp, Email and Call support.We’re a fast-growing D2C spiritual wellness brand, and we need someone who can communicate clearly, solve customer issues with empathy, and manage support operations end-to-end.This role requires someone who understands D2C...